IT Systems Administrator (Stock Broking Industry)

Key Responsibilities: Operating Systems: Manage and maintain various Windows operating systems (XP, Vista, Seven, Eight, Ten, Eleven) and Android devices. Software Packages: Proficient in using and troubleshooting Microsoft Office suite (Word, Excel, PowerPoint). KYC Operations: Conduct document verification using the latest technology. Scrutinize forms, verify, and open accounts in DP and KYC back office. Modify KRA & CKYC uploads in relevant software. Database Management: Handle SQL databases (SQL 2008, 2012) including creation, backup, and restoration. Odin Software: Install and manage Odin Manager software. Install and configure various roles such as Admin, Chief, Diet, Dealer, WebAdmin, Aero. Server Management: Perform Beginning of the Day (BOD) and End of the Day (EOD) activities for servers. Monitor applications and server performance. Customer Support and Troubleshooting: Address and resolve customer queries and issues. Troubleshoot trading software including Odin, web-based platforms, and mobile applications like Wave. Remote Tools: Utilize remote tools such as Team Viewer, Any Desk, LogMeIn, Go to Assist, and Sectona for remote support. Ticketing Tools: Manage and respond to tickets using Zoho.com and Zen desk. Qualifications: Proficiency in managing multiple versions of Windows operating systems and Android. Advanced knowledge of Microsoft Office suite. Experience with KYC processes and document verification technology. Expertise in SQL database management. Familiarity with Odin Software and related configurations. Strong understanding of server management including BOD/EOD activities. Excellent troubleshooting skills for both software and hardware issues. Proficiency with remote support tools and ticketing systems. Strong customer service skills and ability to address and resolve issues effectively. Skills: Analytical and problem-solving skills Effective communication and customer service skills Ability to work independently and as part of a team Strong organizational and time management skills Attention to detail and accuracy Years of Experience - Minimum 4 years Interested candidates pls call me - 8657002095 (Sangeet) Job Types: Full-time, Permanent Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Have you worked on ODIN software Education: Bachelor's (Preferred) Experience: IT System Admin: 4 years (Required) Location: Mumbai Suburban, Maharashtra (Required) Shift availability: Day Shift (Required) Willingness to travel: 100% (Required) Work Location: In person,