15 Kyc Processes Jobs

You are a Technical Support Engineer (L2) joining the team at MyOperator. Your role involves problem-solving, troubleshooting complex technical issues, API management, and collaborating across teams. As an L2 engineer, you will handle advanced technical support requests, KYC processes, API calls, and Jira tickets requiring research and development (R&D). If you have a strong technical background, experience in a product-based company, and excellent troubleshooting skills, we encourage you to apply! Your core responsibilities include: Technical Support and Problem-Solving: - Utilize technical expertise to identify and resolve complex customer issues. - Take ownership of escalated customer cases and drive them to resolution. - Troubleshoot API-related issues and ensure seamless integration. - Collaborate with product and development teams to resolve technical challenges. Customer Communication And Service: - Explain technical concepts clearly and effectively to non-technical users. - Understand customer needs and provide solutions with a customer-first approach. - Document resolutions, troubleshooting steps, and best practices for internal and customer use. Process And Compliance Management: - Handle Aadhaar-based KYC tasks while ensuring regulatory compliance. - Conduct KYC audits to maintain accuracy and security. - Manage Truecaller activation, renewal, and billing audits for proper service delivery. - Oversee SMS panel activation and renewal while troubleshooting potential issues. - Handle Add-on OBD panel activation, recharges, and renewals for seamless operations. API Calls And Research And Development (R&D): - Monitor, manage, and troubleshoot API calls to maintain system efficiency. - Collaborate with the development team to enhance API performance and integration. - Investigate and resolve JIRA tickets requiring R&D, ensuring thorough documentation. Requirements: - Minimum 4 years of experience in a technical support role in a product-based company. - Strong problem-solving skills to identify root causes of issues. - Experience with API handling, troubleshooting, and integration. - Proficiency in JIRA, Kibana, and other monitoring tools. - Excellent communication skills to explain technical concepts to non-technical users. - Ability to handle compliance-based KYC processes and conduct audits. - Strong collaboration skills to work with cross-functional teams. - Experience in SaaS-based product support is a plus. This job opportunity has been posted by Ankita Chaturvedi from MyOperator.,

About the Company : BEFISC (Beyond Financial Score) stands as a frontrunner in delivering versatile solutions for Digital Know Your Customer (KYC) processes involving Individuals & Merchants, integrating data enrichment and fraud prevention signals. Our company specializes in evaluating digital identities, empowering Fintech, Insurance, Gaming, and E-commerce enterprises to bolster their security protocols during customer onboarding procedures. Headquartered in India, our team comprises visionary entrepreneurs and adept developers united in the mission to foster a fraud-free digital landscape in India, establishing a robust and secure digital financial infrastructure. Job Description : We are looking for a dedicated Tech Support Specialist to handle client queries and minimize escalation rates. The ideal candidate will have past experience in addressing API-related queries and a strong background in client communication and technical problem-solving. Key Responsibilities : Respond promptly to client inquiries, ensuring high-quality service and resolution of issues. Troubleshoot and resolve technical problems related to APIs and other system integrations. Collaborate with cross-functional teams to escalate and resolve complex client issues as needed. Document client interactions and maintain an accurate record of issue resolutions. Proactively identify areas for improvement in support processes to reduce escalation rates. Educate clients on best practices and assist them in optimizing their use of the companys solutions. Qualifications : Bachelor&aposs degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience in a client-facing tech support role, preferably handling API-related queries. Strong understanding of API structures, data formats (e.g., JSON, XML), and integration troubleshooting. Excellent problem-solving skills and the ability to explain technical concepts in layman&aposs terms. Exceptional verbal and written communication skills. Ability to work collaboratively with teams and adapt to a fast-paced environment. Preferred Skills : Experience with customer service tools and platforms. Familiarity with KYC processes, digital identity solutions, or related Fintech support experience is an advantage. Basic coding or scripting knowledge (e.g., Python) is beneficial. ? What We Offer : A collaborative and innovative work environment. Opportunities for professional growth and skill development. Competitive compensation and benefits package. Show more Show less

As a Senior Product Manager at Setu, you will play a critical role in driving strategic partnerships and alliances that have a significant impact on revenue and market share. You will be responsible for developing and managing B2B products that align with customer needs and business objectives. Your focus will be on achieving business and revenue goals, optimizing product delivery, and enhancing the user experience through data-driven insights. This role offers a deep look into multiple companies" business objectives and technical architectures, providing immense learning potential. Your responsibilities will include owning the product strategy and execution, managing the full product lifecycle, collaborating cross-functionally with various teams, setting product KPIs, prioritizing features, and staying informed about trends in the fintech industry. You will work closely with engineering teams to ensure effective integration and usage of APIs within the product suite, contributing to business growth and scalability. To excel in this role, you should have at least 5 years of experience in product management, preferably in a B2B context with a focus on driving business and revenue metrics. A strong understanding of the fintech industry, experience with API infrastructure, and the ability to work cross-functionally in a fast-paced environment are essential. Excellent communication, presentation, and analytical skills are required, along with the ability to influence decision-making and measure the impact of product decisions. At Setu, you will have the opportunity to work closely with the founding team, access a range of learning and development resources, and enjoy comprehensive health insurance and other benefits. Our culture code emphasizes behaviours such as decisiveness, mastery, leadership, ownership, empowerment, and innovation. If you are passionate about building infrastructure for financial inclusion and craftsmanship in code, join us at Setu for a challenging and rewarding career.,

Job Title:Current Account Product Manager Location: IT Park Infiniti Department: Retail Banking / Product Management Job Summary: We are seeking a dynamic and results-driven Current Account Product Manager to lead the development, enhancement, and servicing of current account products. The ideal candidate will be responsible for managing KYC processes, handling product and servicing queries, improving onboarding turnaround time (TAT), reducing application rejections, and driving process re-engineering initiatives. Additionally, the role involves managing transactional and relationship NPS (TNPS/RNPS) and releasing knowledge series to enhance internal and external product understanding. Key Responsibilities: KYC & Onboarding Oversee and streamline KYC processes to ensure compliance and efficiency. Work with respective stakeholders to address these issues and implement solutions aimed at reducing onboarding/servicing turnaround time (TAT) and rejection rates. Implement automation and digital solutions to enhance onboarding experience. Customer Experience & Servicing Address and resolve product and servicing queries/complaints in coordination with customer experience team Drive initiatives to improve TNPS and RNPS scores. Process Re-engineering Identify bottlenecks and inefficiencies in current processes. Lead re-engineering projects to optimize workflows and reduce operational costs. Implement best practices and benchmark against industry standards. Knowledge Management Develop and release regular knowledge series for business team. Create training materials, FAQs, and product guides to improve product understanding. Conduct workshops and webinars to disseminate product knowledge. Qualifications: Bachelor's degree in Business, Finance, or related field (MBA preferred). 5+ years of experience in product management, preferably in banking or financial services. Strong understanding of KYC regulations and onboarding processes. Proven record of accomplishment in customer experience management and process improvement. Excellent communication, analytical, and project management skills. Proficiency in Excel, Power BI, and other data analysis tools for reporting and insights. Key Performance Indicators (KPIs): Reduction in onboarding TAT and rejection rates. Improvement in TNPS and RNPS scores. Successful implementation of process re-engineering initiatives. Engagement and reach of knowledge series content. Resolution rate and turnaround time for servicing queries. Effective management and timely resolution of queries from the business team regarding current account product, process, and documentation.

The Post Sales and Banking Representative will handle a variety of post-sale activities. This includes managing KYC processes, overseeing cheque deposits and collections, maintaining customer accounts, and managing other post-sale and possession activities. You will ensure smooth banking operations and assist customers with any follow-up requirements after the sales and services. As a qualified candidate for this role, you should be a graduate with at least 3 years of relevant experience in the banking or financial services industry. Your responsibilities will revolve around post-sales activities, ensuring compliance with KYC processes, efficient management of cheque deposits and collections, as well as maintaining customer accounts. Your role will also involve overseeing various post-sale and possession activities to guarantee a seamless banking experience for customers.,

At ANZ, we are committed to shaping a world where people and communities thrive, with the shared goal of improving the financial wellbeing and sustainability of our customers. Our Institutional bank plays a crucial role in facilitating the movement of trade and capital for our largest customers across the region, offering great opportunities for our employees to enhance their technical expertise and advance their careers. As a Training Manager based in Bangalore, you will play a key role in devising and implementing training strategies in collaboration with leadership and support functions to enhance employee performance and drive quality throughout the KYC process. Your responsibilities will include ensuring that employees possess the necessary skills and accreditations to effectively contribute to production and quality control. Your typical day will involve developing and implementing training strategies and curriculums aligned with organizational goals, conducting training needs assessments, delivering induction and ongoing training programs, tracking training effectiveness, and continuously improving based on feedback. Additionally, you will design, develop, and maintain training materials, guides, and manuals, while working closely with Change and Policy Management teams to ensure updates are effectively communicated and embedded through training initiatives. Building and maintaining annual training calendars and teaching plans will also be part of your responsibilities. To excel in this role, you should have proven experience in managing and delivering corporate training programs, possess hands-on knowledge of KYC processes, demonstrate strong analytical and reporting skills, and maintain a customer-centric mindset. Familiarity with systems such as Gold Tier, MIDANZ, Siebel, experience in coaching, mentoring, and stakeholder management, as well as knowledge of ANZ procedures, products, and services are considered advantageous. ANZ offers a dynamic environment where significant achievements are made in providing banking and financial services across more than 30 markets. Our Bengaluru team, comprising over 7,500 professionals, serves as the bank's largest technology, data, and operations center outside Australia. Operating for over 33 years, this center plays a critical role in executing the bank's strategy and delivering impactful services to millions of customers globally. At ANZ, we prioritize fostering a culture that promotes authenticity and inclusivity, with 90 percent of our employees feeling a strong sense of belonging. Recognizing that each individual has unique needs to excel in their role, we provide a range of flexible working options, including hybrid work arrangements where feasible. Our employees also benefit from various perks, including access to health and wellbeing services. We are committed to cultivating a diverse workforce and encourage applications from all backgrounds. If you require any adjustments during the recruitment process or in the role itself due to a disability or specific needs, please do not hesitate to communicate them to us. If you are passionate about making a difference and thrive in a collaborative environment, we invite you to explore opportunities to join our team at ANZ. To learn more about working with us and to apply for this role, please visit ANZ Careers website and search for reference number 95826. Application Deadline: 19th May 2025, 11.59pm (Melbourne Australia),

Account Activity Review Operations Expert - AVP Position Overview Job Title: Account Activity Review Operations Expert - AVP Location: Bangalore, India Shift timings: UK Shift Role Description The Financial Crime Control Continuous Improvement Centre of Excellence (FCCI CoE) operates within KYC Operations under the Client Aligned Delivery functions. FCCI collaborates with the front office and supports Accountable Client Owners (ACOs) in reviewing Account Activity Review (AAR) and assessing the Expected Nature and Purpose of Relationship (ENPR). The role involves using an automated account activity surveillance platform that monitors irregularities and generates alerts when notable deviations from expected behaviour are detected. Responsibilities include global collaboration with ACOs, analysis of Corporate and Investment Banking (CIB) product transactions, validation of alerts based on established criteria, documentation of plausibility & risk observations regarding flagged activities, and updating ENPR. The role also supports ongoing improvement initiatives to reduce ACO workload by optimizing AAR and ENPR operational controls and effectiveness. What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Conduct Annual Account Activity Reviews (AAR) and Expected Nature and Purpose of Relationship (ENPR) assessments for Corporate and Global Markets clients while ensuring compliance with regulatory requirements and internal standards. Review dynamic account activity review alerts generated by automated monitoring system, evaluate transactional behaviour against expected client activity, and provide comprehensive, well-reasoned commentary to support the closure of alerts. Proactively facilitate the resolution of AAR and ENPR tasks by coordinating with ACOs, Business Support, and Quality Control teams. Manage shared mailbox inquiries from business and support team, delivering prompt issue resolution or escalation when appropriate. Consistently maintain production trackers and management information (MI), reconcile AAR and ENPR data using Excel, and generate both ad-hoc and regular MI reports for governance forums and business stakeholder distribution. Act as a subject matter expert, provide advisory support to ACO on complex control requirements and offer training and mentorship to junior staff to foster continuous learning and effective knowledge sharing. Prepare, update, and manage process documentation, Key Operating Documents (KODs), procedures, and governance materials including PowerPoint presentations. Establish and nurture strong partnerships with key stakeholders, such as Business, Quality Control, Technology, and Change Teams, to enhance collaboration, streamline processes, and address operational challenges efficiently. Take ownership of operational issues, collaborating with relevant teams to drive timely resolution and ensure closure of action items. Your skills and experience Minimum 10 years of experience in Account Activity Reviews, AML/KYC processes and background in front or middle office support is beneficial. Understanding of corporate and global market products, underlying risks, clients, and industries. Experience in writing risk assessment summaries, disposition and plausibility commentaries or escalation reports to evaluate actual activity against expected behaviour. Documentation and communication skills, including drafting process manuals, KODs, and materials for training or senior forum presentation. Experience managing mailboxes, handling escalations, and ensuring resolutions within expected timelines. Strong communication skills in English, with proficiency in MS Outlook, Word and PowerPoint. Advanced Excel skills (macros, pivot tables, and complex formulas) for data reconciliation and MI reporting (tableau dashboard experience advantageous). Knowledge of change management, requirements analysis, UAT and continuous improvement process. Strong interpersonal skills for effective collaboration with global cross-functional teams, including business, compliance, technology, and operations. Strong organizational, time management and problem-solving skills, and ability to deliver high-quality results under pressure . How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Unlock seamless data management by efficiently handling and maintaining client reference data across diverse business lines and locations, ensuring timely and authorized actions for optimal performance. As a Reference Data Specialist within the Party Central team, you will manage and maintain client reference data across multiple business lines and locations, ensuring timely and authorized data actions. You will liaise with requestors and business partners, conduct data analysis, and maintain MIS reports, while valuing strong analytical skills and teamwork. Lead daily operations related to Party Central, focusing on setup, maintenance, and updates on client accounts. Validate and diligently review documentation. Ensure requests are authorized and clearly understood before actioning. Ensure the procedural guidelines are followed without any misses. Proactively resolve open issues and escalations, keeping Management in the loop. Act as a primary contact for internal stakeholders, ensuring effective communication. Should manage training needs of the team along with ensuring completion of the mandatory targets. Provide expertise on client hierarchies, ownership structures, and regulatory obligations. Support audit requirements with timely and accurate data retrieval and documentation. Develop and maintain standard operating procedures and control frameworks. Required Qualifications, Skills, and Capabilities: University graduate with 3+ years of experience in financial services or related industries. Fluency in written and spoken English with strong communication skills. Proficiency in party reference data, client onboarding, and KYC processes. Proficient in advanced Excel and PowerPoint, with strong analytical skills and attention to detail.,

As a Reference Data Associate within our client data management team, you will play a crucial role in unlocking seamless data management processes by efficiently handling and maintaining client reference data across diverse business lines and locations. Your responsibility will include ensuring timely and authorized actions for optimal performance. Your primary duties will involve overseeing daily production processes and managing a strategic project portfolio. By measuring process performance and implementing efficiency improvements, you will contribute to enhancing process performance and efficiency. Effective communication and collaboration with stakeholders in middle office, transition team, and KYC are essential aspects of this role. Your expertise in party reference data and data quality management will be crucial in achieving process excellence through measurement and continuous improvement. You will be expected to provide subject matter expertise in party reference data and data quality management, ensuring transparency through metrics on data quality, remediation, and productivity. Additionally, part of your role will involve coaching and developing analysts to enhance team capabilities, promoting operational excellence and strategic program management in our global data operations. Required Qualifications, Skills, and Capabilities: - 8+ years of experience leading global operations teams. - Expertise in data management, process improvement, and project management. - Proficiency in party reference data, client onboarding, and KYC processes. - Ability to motivate teams, analyze data, improve processes, and communicate complex concepts effectively.,

As a LexisNexis Bridger at LTIMIndtree, you will play a crucial role in assisting clients with the implementation and utilization of Bridger Insight XG. Your responsibilities will include ensuring a seamless transition for clients, conducting training sessions on the platform's features, and providing consultative solutions to meet compliance needs. LexisNexis is a renowned provider of compliance solutions, with Bridger Insight XG being our flagship product. It offers access to global sanctions lists, enhanced due diligence data, and advanced matching algorithms to streamline compliance tasks and reduce risk exposure for businesses. Your primary responsibilities will revolve around client onboarding, training, consultative solutions, technical assistance, regulatory knowledge, feedback gathering, and collaboration. You will work closely with various teams to ensure alignment in messaging and delivery of compliance solutions. To excel in this role, you should hold a Bachelor's degree in Finance, Business, Law, or a related field, along with at least 2 years of experience in compliance or risk management. Familiarity with KYC processes, regulatory compliance frameworks, and proficiency in using compliance platforms are essential. Strong communication skills, problem-solving abilities, and a proactive approach to staying updated on regulatory changes will be key to your success. Join us at LexisNexis to be part of a dynamic team dedicated to empowering organizations with comprehensive compliance solutions and innovative technologies. Your contributions will not only enhance client experiences but also drive continuous improvement and growth within the compliance landscape.,

You are looking for a Business Risk Analyst to join a global team in Mumbai, India, focusing on FinTech and VASPs. Your role will involve strengthening control frameworks, ensuring regulatory compliance, and mitigating risks in dynamic sectors. The ideal candidate should possess a strong analytic mindset and a solid foundation in risk controls, FinTech ecosystems, and blockchain technology. You will be part of a flexible scheme that offers various benefits, including a best-in-class leave policy, gender-neutral parental leaves, childcare assistance benefit, sponsorship for industry-relevant certifications, and more. Additionally, you will have access to an Employee Assistance Program, comprehensive hospitalization insurance, accident and term life insurance, and health screening for individuals aged 35 and above. Your key responsibilities will include supporting FinTech & VASP control processes, executing predefined controls for FinTech clients, performing periodic blockchain address screening, conducting financial crime risk-related assessments, assisting in non-client counterparty due diligence, and compiling data for risk reports using tools like Excel or BI platforms. To excel in this role, you should have at least 2 years of experience in risk, compliance, operations, or a related field. An analytical mindset, proficiency in Excel, organizational skills, and attention to detail are essential. Experience in blockchain analytical tools, Fintech, blockchain technology, KYC processes, and transaction monitoring will be advantageous. Proficiency in data analysis tools like Advanced Excel, SQL, or BI Platforms is also a plus. You will receive training and development opportunities, coaching from experts in your team, and a culture of continuous learning to aid in your career progression. The company strives for a culture that empowers employees to excel together every day, promoting responsibility, commercial thinking, initiative, and collaboration. For further information about the company and its teams, please visit: https://www.db.com/company/company.ht Deutsche Bank Group values diversity, promotes a positive, fair, and inclusive work environment, and welcomes applications from all individuals.,

Join the Macquarie Asset Management (MAM) team as a KYC Specialist, where youll help transform our KYC support function and collaborate with professionals across Investment, Fund Management, Compliance, and Risk. This role provides direct exposure to global onboarding processes, enabling you to enhance the client experience while contributing to strategic initiatives and building your expertise. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. Youll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play In this role, you will manage KYC requests, collaborate with external suppliers, and ensure efficient onboarding processes. As the primary contact for KYC inquiries, you will guide clients and stakeholders, handle RFIs, and oversee workload prioritisation and data quality controls. Leveraging your expertise in KYC policy, you will work closely with Financial Crime and Risk teams to ensure compliance with policies and deliver optimal outcomes. What You Offer 35 years of experience as a KYC Relationship Manager or in a similar support role Strong knowledge of KYC processes, including KYC documentation, policies, and risk assessments Ability to work independently and within a team, demonstrating initiative and determination to drive results Strong verbal and written communication skills with ability articulating complex issues clearly and effectively to various stakeholders A strong learning mindset that is open to new experiences and information, with the ability to navigate complexity and ambiguity to solve problems effectively We love hearing from anyone inspired to build a better future with us, if you&aposre excited about the role or working at Macquarie we encourage you to apply. What We Offer Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: Hybrid and flexible working arrangements One wellbeing leave day per year Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent Paid volunteer leave and donation matching Other benefits to support your physical, mental and financial wellbeing Access a wide range of learning and development opportunities About Macquarie Asset Management Macquarie Asset Management is a global asset manager that aims to deliver positive impact. Were trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance. Our commitment to diversity, equity and inclusion We are committed to fostering a diverse, equitable and inclusive workplace.?We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background.?We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process. Show more Show less

As a member of the Legal & Compliance team at DESRI India Private Limited in Hyderabad, India, you will have the opportunity to work closely with both the U.S. and Hyderabad-based teams, as well as external parties. Your role will involve supporting DESRI's wind, solar, and storage projects by managing entity administration, handling regulatory filings, and collaborating with various stakeholders to ensure compliance and operational efficiency. Your responsibilities will include maintaining databases, overseeing entity formations and closures, and updating organizational charts. You will also be involved in supporting Know Your Customer (KYC) processes, managing sensitive documentation requests, and implementing process improvements related to billing, entity administration, and KYC activities. To excel in this role, you should possess a bachelor's degree in business administration/management or a related field, along with 2-4 years of experience in operational and management roles, particularly in entity management, KYCs, and regulatory compliance for U.S. operations. Candidates with consulting and operational experience are preferred. Strong analytical abilities, communication skills, organizational skills, and attention to detail are crucial for success in this position. Additionally, a keen sense of judgement, initiative-taking ability, and a collaborative mindset are essential for supporting complex transactions effectively. Joining DESRI's dynamic and inclusive team will provide you with the opportunity to contribute to the success of the company's renewable energy projects and gain valuable experience in a fast-paced environment that values collaboration, problem-solving, and attention to detail.,

Key Responsibilities: Operating Systems: Manage and maintain various Windows operating systems (XP, Vista, Seven, Eight, Ten, Eleven) and Android devices. Software Packages: Proficient in using and troubleshooting Microsoft Office suite (Word, Excel, PowerPoint). KYC Operations: Conduct document verification using the latest technology. Scrutinize forms, verify, and open accounts in DP and KYC back office. Modify KRA & CKYC uploads in relevant software. Database Management: Handle SQL databases (SQL 2008, 2012) including creation, backup, and restoration. Odin Software: Install and manage Odin Manager software. Install and configure various roles such as Admin, Chief, Diet, Dealer, WebAdmin, Aero. Server Management: Perform Beginning of the Day (BOD) and End of the Day (EOD) activities for servers. Monitor applications and server performance. Customer Support and Troubleshooting: Address and resolve customer queries and issues. Troubleshoot trading software including Odin, web-based platforms, and mobile applications like Wave. Remote Tools: Utilize remote tools such as Team Viewer, Any Desk, LogMeIn, Go to Assist, and Sectona for remote support. Ticketing Tools: Manage and respond to tickets using Zoho.com and Zen desk. Qualifications: Proficiency in managing multiple versions of Windows operating systems and Android. Advanced knowledge of Microsoft Office suite. Experience with KYC processes and document verification technology. Expertise in SQL database management. Familiarity with Odin Software and related configurations. Strong understanding of server management including BOD/EOD activities. Excellent troubleshooting skills for both software and hardware issues. Proficiency with remote support tools and ticketing systems. Strong customer service skills and ability to address and resolve issues effectively. Skills: Analytical and problem-solving skills Effective communication and customer service skills Ability to work independently and as part of a team Strong organizational and time management skills Attention to detail and accuracy Years of Experience - Minimum 4 years Interested candidates pls call me - 8657002095 (Sangeet) Job Types: Full-time, Permanent Benefits: Provident Fund Schedule: Day shift Ability to commute/relocate: Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Have you worked on ODIN software Education: Bachelor's (Preferred) Experience: IT System Admin: 4 years (Required) Location: Mumbai Suburban, Maharashtra (Required) Shift availability: Day Shift (Required) Willingness to travel: 100% (Required) Work Location: In person,

Description We are seeking a detail-oriented and analytical professional for the role of Transaction Monitoring/AML/SAR/EDD. The ideal candidate will be responsible for identifying and reporting suspicious transactions while ensuring compliance with AML regulations. This is an excellent opportunity for individuals looking to grow their careers in the financial compliance sector. Responsibilities Conduct thorough transaction monitoring to identify suspicious activities. Prepare and file Suspicious Activity Reports (SAR) as per regulatory guidelines. Perform Enhanced Due Diligence (EDD) on high-risk customers and transactions. Analyze financial data and trends to assess potential risks. Collaborate with law enforcement agencies and regulatory bodies when necessary. Stay updated on AML regulations and best practices. Prepare and present reports on findings to senior management. Skills and Qualifications Strong understanding of Anti-Money Laundering (AML) regulations and compliance requirements. Experience in transaction monitoring tools and software. Excellent analytical and problem-solving skills. Detail-oriented with strong organizational abilities. Good written and verbal communication skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).