It System Specialist

Job Title: IT System & Hardware Specialist

Location: Apna Mart HQ - Ranchi, Kolkata, Bangalore

Experience: 2-3 years of experience

Job Summary:

We are seeking a skilled IT System Specialist to manage and maintain our IT infrastructure across multiple locations. The ideal candidate will be responsible for troubleshooting hardware and software issues, ensuring smooth IT operations, and supporting end-users with system-related concerns.

Key Responsibilities:

Manage asset allocation, tracking, and reconciliation to ensure proper resource utilization and accountability.

Install, configure, and maintain computer hardware, software, networks, and printers.

Troubleshoot system failures, hardware malfunctions, and network connectivity issues.

Provide technical support to employees and ensure timely resolution of IT-related problems.

Manage IT inventory, including procurement, maintenance, and disposal of IT assets.

Set up and maintain security protocols for IT systems, including antivirus and data backup solutions.

Coordinate with vendors and service providers for IT-related purchases and maintenance.

Monitor system performance and suggest upgrades or improvements.

Ensure compliance with company IT policies and security standards.

Requirements:

Educational Qualification: Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience: 2-3 years of experience in IT support, system administration, or hardware maintenance.

Strong knowledge of computer systems, networking, troubleshooting, and IT security.

Familiarity with IT asset management and procurement.

Good problem-solving skills and the ability to work under pressure.

Strong communication skills to provide IT support to non-technical users.

Preferred Skills:

Certifications like CompTIA A+, CCNA, or ITIL will be an added advantage.

Experience in retail or multi-location IT support is preferred.

Why Join Us?

Opportunity to work in a dynamic retail environment.

Creative freedom to design and implement innovative visual merchandising strategies.

Growth opportunities within the company. If you're passionate and want to make a difference in a fast-growing organization, apply now!