Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Position Position: Enterprise Sales Executive, Large Enterprise Accounts Location: Remote/Home Office - Mumbai Vertical: Banking, Financial Services, and Insurance (BFSI) Riverbed is looking for strategic sellers to partner with the world’s largest organizations. Helping them to navigate an evolving digital landscape, while driving desired business outcomes through the Riverbed Platform. What You Will Do Maximize high-value sales into large enterprise accounts in the BFSI vertical. Cross- and up-selling, closing new business, and building long-term relationships. Position oneself as a thought leader and trusted advisor within assigned strategic accounts. Understanding their structure and hierarchies, while identifying the priorities, objectives, and motivations of multiple key stakeholders. Lead a complex sales cycle; orchestrating and leveraging cross-functional teams (e.g., Sales Engineering, Marketing, Product, Sales & Executive Leadership) ensuring alignment throughout the sales journey, while delivering business value and maximizing customer satisfaction. Successfully manage a multi-month sales process, consisting of multiple stages, evaluations and approvals. Breaking a long sales cycle down into smaller milestones and continuously tracking your progress. Communicate and demonstrate the value of the Riverbed Platform, highlighting the ROI, and building a business case that helps decision-makers understand the long-term benefit of the platform. Implement and execute an effective account management strategy. Understanding each account’s unique challenges, then tailoring a solution that aligns to their needs and goals. What Makes You An Ideal Candidate Track record of success selling high-end enterprise software in a SaaS subscription model. Multiple years’ experience negotiating high end deals with large enterprise organizations in the BFSI vertical. Selling to the C-Suite, along with key stakeholders involved in the purchasing decision. Leverageable experience with customer knowledge and existing relationships within assigned enterprise accounts. Disciplined approach to Close Planning / Opportunity Management (predictably progressing business and identifying / mitigating all risk to closure). Experience closing large, complex deals. Successfully navigating complex buying processes involving multiple decision makers. Disciplined approach to Account Planning / P ipeline D evelopment ( maintaining the appropriate funnel coverage and velocity). Demonstrates Forecasting Accuracy and adheres to standardized Account / Opportunity management protocols / cadences. Expertly orchestrate and leverage internal and external players through complex sales cycle s and buying process. What We Offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits & Perks vary by Country. About Riverbed With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together. Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws. Check Us Out On www.riverbed.com @LifeAtRiverbed Tags Show more Show less
Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Position Would you like to be part of a close-knit team of engineers who enjoy designing and creating interesting solutions for their customers? Do you appreciate an environment where the more initiative you show, the more autonomy you earn? Do you ever get so involved in solving a problem that you sometimes forget to stop talking about it at lunch? If so, our team would love to have you! As part of the Edge com puting product engineering team, you will develop and improve new and existing features and be exposed to the full product lifecycle . You’ll help build and support Edge computing product with various Virtualization, cloud platforms across its broad customer install base, and you’ll have an ownership stake in the product’s future. Riverbed’s unique Edge computing product is a data management solution primarily designed to address the challenges of managing data in remote and branch offices. It offers a unique approach to data management by creating a virtual copy of on-premises storage at the branch location with SteelFusion Edge appliance, providing local access to data, improving performance and reducing latency. What You Will Do Work on various storage protocols like iSCSI, FC and NFS across different enterprise level storage array and block and file storages with popular cloud service providers Design, implement, and unit test Edge computing product features, with end-to-end responsibility for feature success throughout the development lifecycle Troubleshoot, debug, and fix in market product capabilities Collaborate across Riverbed teams on various cross-product Steelcentral controller and SteelHead features and initiatives . Work in an agile environment with a regular release cadence Work closely with the Riverbed engineering in Bangalore What Makes You An Ideal Candidate 3 + years of professional hands-on software engineering experience Domain Knowledge in Linux, Windows and knowledge in o ne of the virtualization/ storage protocols /Filesystems/snapshot & backup/replication technologies. A minimum of one or two of the following skillsets is required . E xperience in applications built over various storage protocols like iSCSI, FC/NFS Experience with Block Storage Experience with Filesystem development like NFS/CIFS/SMB Deep understanding of Linux (ext4.) and Windows Filesystems (NTFS / ReFS ) or VMFS Or E xperience in v arious virtualization technologies. Experience with KVM / HyperV / VMware / AHV Experience with vSphere SDK / Windows SDK development Or E xperience in snapshot /b ackup technologies. Familiarity with VMware VADP, Microsoft VSS and backup methodologie s Worked on b ackup applications , s napshots Or E xperience in storage replication technologies Understanding of block and file replication algorithms Understanding of Checksum/Hashing What We Offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits & Perks vary by Country. About Riverbed With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together. Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws. Check Us Out On www.riverbed.com @LifeAtRiverbed Tags Show more Show less
Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Position Title - Backend Developer (C++, Platform development, Linux) Location - Bangalore (Hybrid) What You Will Do You will be working on a mix of new development and customer issues As an engineer on the development team, you will research various technologies and solutions as you design new features for our existing products. You will have an opportunity to work with the other engineering teams across Riverbed to ensure our solutions all work together. You should thrive on solving customer issues, working closely with customer support engineers to resolve existing issues as well as identifying product improvements for our wide variety of customers. Demonstrate technical expertise and promote teamwork Deliver software with benchmarked quality and customer satisfaction, thereby enabling faster customer adoption. Use expertise and creativity for innovative product development and solutions. What Makes You An Ideal Candidate 3+ years of relevant programming experience in C/C++. Experience in Development engineering concepts and methodologies including Design, Implementation, Unit Testing and Debugging reasonably complex system modules. In-depth knowledge of programming for linux or similar operating systems and platforms using development tools Strong communication skills. Ability to share information and communicate clearly to team members Strong interpersonal and teamwork skills Strong problem solving and troubleshooting skills What We Offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits & Perks vary by Country. About Riverbed With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome diversity and value and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together. We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. We understand that when people can be themselves, more is possible. We would love to have more people on board to join us on our journey to be better every day! So, come speak with us about career possibilities at Riverbed. Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws. Check Us Out On www.riverbed.com @LifeAtRiverbed Tags Show more Show less
Riverbed, the leader in AI observability, helps organizations optimize their user s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally including 95% of the FORTUNE 100 we are empowering next-generation digital experiences. Position Position: Technical Support Engineer Location: Bangalore, India What you will do At least five years experience in enterprise technical support role, preferably with a networking technology company Strong technical and problem-solving skills Excellent client handling skills Excellent verbal and written communication skills Ability to handle stress and work under pressure Fast self-learning and independent Bachelor s degree in Information Technology, Computer Science or equivalent What makes you an ideal candidate Strong Windows OSs knowledge Strong knowledge on Dockers and Containers Strong Unix/Linux skills Good understanding Java technology Knowledge on AWS / Azure cloud platform is a plus. Good understanding on VMware Esx environment Basic knowledge on databases (PostgreSQL, Oracle, Vertica) is a plus Understanding of TCP stack is desired Basic knowledge of programming languages/scripting Previous 2 to 3 years tech support Experience needed Excellent communications skills, both oral and written and also troubleshooting skills is a plus Minimum of BS degree in Computer Science or equivalent field, MS degree desired What we offer Benefits & Perks vary by Country. About Riverbed With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a customer-first company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It s the Power of WE that binds us together. Check us out on: www.riverbed.com @LifeAtRiverbed Tags #LI-SS1
Riverbed, the leader in AI observability, helps organizations optimize their user s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally including 95% of the FORTUNE 100 we are empowering next-generation digital experiences. Position Title - Backend Developer (C++, Platform development, Linux) Location - Bangalore (Hybrid) What you will do You will be working on a mix of new development and customer issues As an engineer on the development team, you will research various technologies and solutions as you design new features for our existing products. You will have an opportunity to work with the other engineering teams across Riverbed to ensure our solutions all work together. You should thrive on solving customer issues, working closely with customer support engineers to resolve existing issues as well as identifying product improvements for our wide variety of customers. Demonstrate technical expertise and promote teamwork Deliver software with benchmarked quality and customer satisfaction, thereby enabling faster customer adoption. Use expertise and creativity for innovative product development and solutions. What makes you an ideal candidate 3+ years of relevant programming experience in C/C++. Experience in Development engineering concepts and methodologies including Design, Implementation, Unit Testing and Debugging reasonably complex system modules. In-depth knowledge of programming for linux or similar operating systems and platforms using development tools Strong communication skills. Ability to share information and communicate clearly to team members Strong interpersonal and teamwork skills Strong problem solving and troubleshooting skills What we offer Benefits & Perks vary by Country. About Riverbed Check us out on: www.riverbed.com @LifeAtRiverbed Tags #LI-SS1
Riverbed, the leader in AI observability, helps organizations optimize their user s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally including 95% of the FORTUNE 100 we are empowering next-generation digital experiences. Position Position: Salesforce CPQ developer Location: Bangalore, India Riverbed is looking for a Salesforce CPQ developer to join their team. What you will do 4+ years Salesforce CPQ/ Steelbrick experience with multiple currencies and complex products At least 2 full cycle Salesforce CPQ project implementations Must have good knowledge of Salesforce CPQ objects used in Quote to Contract process Strong experience with SFDC Advanced approvals Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, various discounting models, amendments, extensions, co-terming and renewals Solid experience in data migration strategy, tools, and processes Must have experience in Quote Calculator Plugin (For Complex Pricing Needs) Experience with quote document generation and integration with DocuSign Good Working knowledge of Apex, SOQL, VisualForce, Lightning, JavaScript, Eclipse IDE, WorkBench, Data Loader, Reports and Dashboards Strong working knowledge of Salesforce Objects and Data Model Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies What makes you an ideal candidate Responsible for re-defining Riverbed s quote-to-cash processes which include simplification of existing workflows and implementation of Salesforce CPQ Responsible for designing solutions that leverage Salesforce CPQ best practices and OOTB features to the possible extent. Responsible for development in Salesforce platform using Object Oriented Design methodologies, Workflow, Process Builders, Flows, Apex, Visualforce, Apex Triggers, Web Services/SOA, and related components. Develop functional and technical requirement specifications working cross-functionally to develop automation and integration solutions in Salesforce. Analyze the business requirements to identify configurational solutions utilizing the platform s OOTB features. Lead business discussions with respect to design, requirements gathering and develop user stories. Identify the Salesforce CPQ platform with the best practices for integration, application development, deployment, data integrity & ongoing enhancements. Explore the managed packages, solutions for the business requirements and run proof of concepts for the business use cases and drive the conversations with the vendors with respect to the customizations if any needed specific to the org, implementation working on the development and SMEs as required. Perform technical analysis, level-of-effort estimation, design, development, implementation of applications with necessary customizations and integration. Responsible for building the DevOps (CI/CD) for Salesforce CPQ platform. Responsible for performing the root cause Analysis on the production issues, resolve user issues and escalate/work with salesforce as needed. What we offer Benefits & Perks vary by Country. About Riverbed With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a customer-first company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It s the Power of WE that binds us together. Check us out on: www.riverbed.com @LifeAtRiverbed Tags #LI-SS1
Riverbed, the leader in AI observability, helps organizations optimize their user s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally including 95% of the FORTUNE 100 we are empowering next-generation digital experiences. Position Position: Graphic Designer Location: Bangalore, India (Office Hub) We re looking for a Graphic Designer to help maintain and elevate our brand through bold, engaging visuals. In this role, you ll contribute to a variety of creative projects including marketing materials, presentations, and digital design, ensuring all work is cohesive and on-brand. You ll collaborate with a global creative team to deliver high-quality, consistent design that supports campaigns and advances business goals. What you will do Design and produce a variety of visual assets, including digital and print collateral, infographics, marketing materials, and branded templates. Create visually engaging PowerPoint presentations for internal and external use, ensuring alignment with brand guidelines . Develop and maintain consistent visual branding across all channels and deliverables. Collaborate closely with the creative team to ensure designs support campaign goals and align with broader business strategy Translate complex ideas into clear, compelling graphics and layouts that communicate effectively . What makes you an ideal candidate 3+ years of relevant experience in graphic design. A portfolio is required for consideration. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat) and Microsoft Office (PowerPoint, Word, Excel). Strong understanding of visual design principles including typography, layout, color theory, photography, and illustration Ability to manage multiple tasks and shift priorities in a dynamic environment. Experience working with technology or B2B brands is a plus. Willingness to work U.S. West Coast hours. Strong attention to detail and commitment to meeting deadlines in a fast-paced, global setting. What we offer Benefits & Perks vary by Country. About Riverbed With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a customer-first company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It s the Power of WE that binds us together. Check us out on: www.riverbed.com @LifeAtRiverbed Tags #LI-SS1
Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Position Position: Graphic Designer Location: Bangalore, India (Office Hub) We’re looking for a Graphic Designer to help maintain and elevate our brand through bold, engaging visuals. In this role, you’ll contribute to a variety of creative projects including marketing materials, presentations, and digital design, ensuring all work is cohesive and on-brand. You’ll collaborate with a global creative team to deliver high-quality, consistent design that supports campaigns and advances business goals. What You Will Do Design and produce a variety of visual assets, including digital and print collateral, infographics, marketing materials, and branded templates. Create visually engaging PowerPoint presentations for internal and external use, ensuring alignment with brand guidelines . Develop and maintain consistent visual branding across all channels and deliverables. Collaborate closely with the creative team to ensure designs support campaign goals and align with broader business strategy Translate complex ideas into clear, compelling graphics and layouts that communicate effectively . What Makes You An Ideal Candidate 3+ years of relevant experience in graphic design. A portfolio is required for consideration. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat) and Microsoft Office (PowerPoint, Word, Excel). Strong understanding of visual design principles including typography, layout, color theory, photography, and illustration Ability to manage multiple tasks and shift priorities in a dynamic environment. Experience working with technology or B2B brands is a plus. Willingness to work U.S. West Coast hours. Strong attention to detail and commitment to meeting deadlines in a fast-paced, global setting. What We Offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits & Perks vary by Country. About Riverbed With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together. Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws. Check Us Out On www.riverbed.com @LifeAtRiverbed Tags Show more Show less
Riverbed, the leader in AI observability, helps organizations optimize their users experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed's open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with thousands of market-leading customers globally, including 95% of the FORTUNE 100, Riverbed is empowering next-generation digital experiences. Riverbed is looking for a Technical Leader - Platform and Core Networks to join their team. **What You Will Do:** - 8+ years of experience in the enterprise network industry, with 3+ years of experience as a Technical Architect and leading project delivery. - Software development expertise in C/C++ programming. - Experience in Development engineering concepts and methodologies including Design, Implementation, Unit Testing, and Debugging reasonably complex system modules. - Strong knowledge and hands-on experience in Layer 2, Layer 3, Layer 4, Switching, Routing, VLANs, QoS, VxLAN, TCP/IP, UDP, etc. - Experience with packet processing related to high speed (100Gbps or more), low latency, load balancing technologies, DPDK, and developing packet processing engines. - Strong understanding of Linux Kernel, Linux Internals, Device Drivers, etc. - Clear and effective communicator. - Strong team player with excellent collaboration skills. - Skilled in problem-solving and troubleshooting complex issues. **What Makes You An Ideal Candidate:** - Define and execute long-term strategic goals for the team while effectively managing short-term deliverables. - Demonstrate strong leadership by fostering clarity, driving alignment, and ensuring successful execution across initiatives. - Provide technical leadership and mentorship to engineers, raising the overall engineering excellence within the team. - Deliver high-quality, reliable software solutions that meet customer needs and accelerates adoption while continuously identifying opportunities for process improvements, automation, and scalability. - Leverage technical expertise and creativity to drive innovative product development and solve complex challenges. - Understanding of WAN technologies, bandwidth, latency, and how they affect application performance. - Experience in Performance Profiling and Tuning. **What We Offer:** Our employee benefits include flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits & Perks vary by Country. **About Riverbed:** With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance. While we are a customer-first company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their well-being. We are committed to our people, partners, and customers while supporting the communities where we work and live. It's the Power of WE that binds us together.,
Riverbed, the leader in AI observability, helps organizations optimize their users" experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed's open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with their thousands of market-leading customers globally including 95% of the FORTUNE 100 they are empowering next-generation digital experiences. Riverbed is looking for a Support Operations Analyst, a role/function critical to ensuring efficient scaling, delivering exceptional customer experiences, and meeting global performance goals. This role will collaborate with the Core IT Operations and provide the support leadership team with real-time analytics. You will be responsible for complete support team analysis, capacity planning, scheduling, and real-time SLA adherence. You will own the strategic support analysis rhythms that keep the support business on track, including reports/dashboards, headcount alignment, and cross-functional transformation initiatives. **What You Will Do** - Build and maintain dashboards and data infrastructure for driving insights and decision-making. - Analyze Global Support Business Operations, including Core Ops, Data & BI, and Workforce Management. - Own operating rhythms, including KPI analysis/reviews. - Ensure operational excellence through performance tracking, customer experience improvements, and efficiency initiatives. - Work with IT to ensure that Support Systems, Tools, Reports, and Dashboards are current. - Own and operate the call center tool/app. - Lead strategic initiatives that enhance customer experience, improve productivity, reduce costs, and drive business transformation. **What Makes You An Ideal Candidate** - 4+ years of experience in business operations, strategy, and analytics within post-Sales organizations, including Support, Customer Experience, or Success. - 5+ years of experience in business operations and analytics. - Experience with data and analytics to generate actionable insights and support strategic decision-making. - Deep understanding of workforce planning, including forecasting and capacity modeling. - Strong communication skills and ability to drive cross-functional alignment. - Familiarity with Support tech stacks such as CRM, ticketing, Salesforce, and platforms. - Hands-on experience with BI tools like PowerBI and Tableau. **What We Offer** Riverbed provides employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives. In addition, global employee wellness programs are crafted to support the physical, emotional, and financial well-being of employees. Benefits & Perks vary by Country. **About Riverbed** With a 20-year history of innovation, Riverbed is agile, yet proven, and is disrupting the market with differentiated solutions that enable customers to deliver secure, seamless digital experiences and accelerate enterprise performance. Riverbed is a customer-first company with a shared commitment to creating a global impact. The company values excellence, trust, and respect among its employees. Transparency and open communication are encouraged throughout the company, fostering an inclusive, fair, and enjoyable workplace globally. Riverbed is committed to its people, partners, and customers, supporting the communities where they work and live. It's the Power of WE that binds the company together. Check Us Out On: - www.riverbed.com - @LifeAtRiverbed,
As a Technical Publications Writer at Riverbed, you will play a crucial role in creating and maintaining high-quality technical documentation for our enterprise products. Your responsibilities will include transforming complex technical information into clear, concise, and user-friendly content such as user guides, installation guides, deployment guides, hardware documentation, and API/CLI reference manuals. Working closely with engineers, QA, product management, and subject matter experts, you will research, gather, and understand highly technical product information to deliver comprehensive technical documentation for both hardware and software. You will be a key member of the team, ensuring that the documentation is accurate, accessible, and integrated seamlessly with product development lifecycles. Embracing a docs-as-code philosophy, you will collaborate with various stakeholders to design, develop, and deliver technical documentation. Your role will also involve championing the docs-as-code paradigm by treating documentation as a version-controlled codebase using plain text formats like Markdown and Git. Additionally, you will help architect and optimize a documentation toolchain for automated content generation, leveraging CI/CD pipelines for building and deploying documentation. To excel in this role, you should have proven technical writing experience with a strong portfolio of documentation samples for complex software and/or hardware products. Familiarity with the docs-as-code workflow, version control systems like Git, and plain text markup languages such as Markdown will be essential. Experience with tools like Cursor IDE, Sphinx, and pandoc, as well as proficiency in content creation tools, will also be beneficial. Your excellent written and verbal communication skills will enable you to translate complex technical concepts into clear, concise, and engaging content for diverse audiences. In addition, you should possess strong research, analytical, and problem-solving abilities, along with the ability to work independently and collaboratively within an Agile development environment. Basic understanding of scripting languages like Python and Bash to support automation efforts will be advantageous. Knowledge of CI/CD pipelines in a documentation context, experience in migrating documentation to docs-as-code environments, familiarity with API documentation tools like Swagger/OpenAPI, and exposure to AI-powered tools for content review or generation will further enhance your candidacy. At Riverbed, we offer a range of employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives to support our employees" physical, emotional, and financial well-being. With a focus on innovation and disruption, Riverbed is committed to delivering secure, seamless digital experiences and accelerating enterprise performance. We prioritize our people and strive to create an inclusive, fair, and enjoyable workplace environment globally, fostering excellence, trust, respect, and transparency. Our commitment extends to our people, partners, customers, and the communities we serve, embodying the Power of WE that unites us all.,
Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Position Riverbed is looking for a Support Operations Analyst, a role/function critical to ensuring we scale efficiently, deliver exceptional customer experiences, and meet our global performance goals. This role will collaborate with our Core IT Operations and give the support leadership team real time analytics; responsible for complete support team analysis, capacity planning, scheduling, and real-time SLA adherence.You will own the strategic support analysis rhythms that keep our support business on track — including reports/dashboards, headcount alignment, and cross-functional transformation initiatives. What You Will Do Build and maintain dashboards and data infrastructure to drive insights and decision-making. Analyze: Global Support Business Operations, including Core Ops, Data & BI, and Workforce Management. Own: operating rhythms including KPI analysis/reviews. Ensure operational excellence through performance tracking, customer experience improvements, and efficiency initiatives. Work with IT and ensure Support Systems, Tools, Reports and Dashboards are current. Own and operate our call center tool/app. Lead strategic initiatives that enhance customer experience, improve productivity, reduce cost, and drive business transformation What Makes You An Ideal Candidate 4+ years of experience in business operations, strategy, and analytics within post-Sales organizations — including Support, Customer Experience, or Success. 5+ years of experience in business operations, analytics. Experience with data and analytics to generate actionable insights and support strategic decision-making. Deep understanding of workforce planning, including forecasting and capacity modeling. Strong communication skills and drive cross-functional alignment. Familiarity with Support tech stacks such as CRM, ticketing, Salesforce and platforms. Hands-on experience with BI tools like PowerBI and Tableau. What We Offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits & Perks vary by Country. About Riverbed With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together. Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws. Check Us Out On www.riverbed.com @LifeAtRiverbed Tags
Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Position As a Recruiter at Riverbed Technology, you'll be a critical partner in shaping and executing our experienced hiring strategy. You'll work closely with business leaders, hiring managers, and teammates across APAC and beyond. What You Will Do Own the full recruitment lifecycle for roles across financial services, technology, risk, and operations - from sourcing to offer acceptance. Design and execute creative sourcing strategies to engage passive talent and build long-term pipelines. Collaborate deeply with hiring managers to understand team needs, role requirements, and future growth plans. Create compelling candidate experiences that reflect Riverbed's unique culture and values. Use data to inform decisions : Track, measure, and report on hiring pipeline health, market trends, and process improvements. Influence hiring outcomes by coaching stakeholders on best practices, market insights, and recruitment techniques. Contribute to employer branding initiatives in partnership with marketing, social media, and campus teams. What Makes You An Ideal Candidate At least 6 years of end-to-end recruitment experience (In-House), ideally in a product organisation with network domain or tech. Proven experience sourcing and attracting passive talent through innovative techniques. Strong relationship-building skills and the ability to influence stakeholders at all levels. Familiarity with recruitment platforms (e.g., iCIMS, LinkedIn Recruiter, CRM tools). A data-savvy, analytical mindset - confident using reporting tools to guide decisions. A collaborative, solutions-oriented approach with high attention to detail. A genuine interest in our business, culture, and people - and a desire to contribute to our ongoing success What We Offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits & Perks vary by Country. About Riverbed With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together. Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws. Check Us Out On www.riverbed.com @LifeAtRiverbed Tags
Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Position Responsible for a team of Escalation Engineers delivering remote support to Riverbed customers and partners. Ability to work under pressure, often against contractual or customer driven expectation SLA’s, to ensure a ‘right eyes’ principle is delivered from within the team. Whilst the role is primarily managerial, the need for a strong technical understanding of leading IT technologies is essential. Demonstrable people, process and performance management experience is a requisite. Riverbed’s purpose is “Advancing the Human Experience in the Digital World”. This role will deliver that goal via the successful day-to-day management of a team of technical engineers delivering customer success to partners and customers of Riverbed. What You Will Do Day-to-day accountability of the assigned team Availability planning to ensure incoming customer issues are handled efficiently and effectively (right eye principle), within SLA Identify and plan both technical and soft skills training to develop the team and ensure technical capability is maintained Responsible for all aspects of employee/team performance and ensuring individual and team goals are achieved Escalation Management. Facilitate and coordination across all business units, driving issues to a satisfactory and timely resolution. Preparing customer communications that require management level ownership Input into the successful operation of the Global Technical Support team Identify problems and seek solutions. Recommend process and system enhancements that lead directly to continuous improvement of the operational effectiveness of Riverbed, the customer and the employee Principle responsibilities include: People management: including regular one on ones, focal reviews, career and development planning and individual performance management Operational management: collaboration with the broader Global TAC Management team in daily tasks to include; availability management, queue management, ACD participation (management), case and backlog management Situational management: customer success is measured by customer satisfaction; our ability to manage customer escalations directly impacts customer success Change advocate: identifying improvements to operational efficiencies and drive best practice collaboration with teams and departments, outside the immediate TAC organization What Makes You An Ideal Candidate Analytical problem solving with the ability to apply clear, original and innovative thinking Prior experience leading remote technical support teams Demonstrable experience in communicating at all levels Experienced in work day systems (SFDC, CRM, ACD, reporting tools) Knowledgeable in ways to motivate a team of highly technical remote support engineers, monitor and identify opportunities to improve team performance What We Offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits & Perks vary by Country. About Riverbed With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together. Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws. Check Us Out On www.riverbed.com @LifeAtRiverbed Tags