IT Support Specialist

Job Description

We’re looking for a proactive and hands-on IT Support Specialist to join our growing team. In this role, you’ll be responsible for ensuring smooth day-to-day IT operations, managing technical issues, and supporting our evolving IT infrastructure. If you're a problem-solver with a passion for technology and a service-first mindset, we want to hear from you. Main Responsibilities: Troubleshoot and resolve PC hardware and software issues across the organization Provide user support and administration for Microsoft 365 applications and services Set up, monitor, and maintain firewalls, routers, and network systems Deliver timely tech support across various devices including desktops, laptops, mobile phones, and peripherals Assist with basic photo and video editing tasks for internal communication or social media use Maintain IT documentation and ensure system updates and backups are regularly performed Preferred Qualifications: Strong knowledge of Microsoft 365 suite and PC troubleshooting techniques Hands-on experience with firewall configuration and basic network troubleshooting Familiarity with editing tools such as Photoshop, Canva, or Adobe Premiere Pro is a plus Ability to multitask, prioritize work, and adapt to a fast-paced environment A collaborative and solution-oriented approach to internal tech support Excellent communication and interpersonal skills How to Apply: Send your resume along with a short introduction to ritu@goldenmileinc.com Or contact HR Ritu Salariya via WhatsApp at +91-8427709989 for further details. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Shift: Rotational shift Work Days: Weekend availability Work Location: In person