IT Support Specialist

You will be working as an IT Support Specialist at C.S.I (Contracting & Services for Industry), an engineering and contracting company established in 1992, operating in Egypt and selective Middle East countries. Your role will be based in Ranchi, and you will be responsible for providing technical support, troubleshooting issues, and maintaining desktop computers. Your daily tasks will involve responding to help desk requests, diagnosing and resolving technical problems, and ensuring smooth IT operations across the organization. **Key Responsibilities:** - Provide technical support and troubleshooting services - Maintain desktop computers - Respond to help desk requests promptly - Diagnose and resolve technical problems - Ensure smooth IT operations in the organization **Qualifications Required:** - Technical Support and Troubleshooting skills - Experience with Desktop Computers and Information Technology - Help Desk Support skills - Excellent problem-solving and communication skills - Ability to work independently and in a team - Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus - Familiarity with industrial sector IT needs is an advantage,