IT Support Executive

Jai Kisan

2 - 4 years

0 Lacs

Mumbai Metropolitan Region

Posted:4 days ago| Platform:

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Skills Required

support resolve software network troubleshooting inventory antivirus checks networking

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview

We are looking for an energetic and hands-on IT Support Executive to manage and resolve day-today technical issues across the office. This role involves first-line support for hardware and software problems, basic network troubleshooting, and ensuring all systems run smoothly for internal teams.

Roles & Responsibilities

Provide on-site IT support to employees for hardware, software, and connectivity issues
Troubleshoot and resolve system breakages, slowdowns, and common tech-related concerns
Set up and maintain desktops, laptops, printers, and other office IT equipment
Assist in software installations, updates, and configurations
Support the IT team in maintaining inventory and asset tagging
Ensure basic system hygiene, including antivirus checks and timely updates
Coordinate with external vendors for repairs or escalated issues when required
Document recurring issues and resolutions to aid in future troubleshooting

Requirements

2 - 4 years of experience in an IT support or desktop support role
Diploma or degree in IT, Computer Science, or a related field
Good understanding of Windows OS, basic networking, and commonly used office software
Strong problem-solving skills and a proactive attitude
Ability to communicate clearly and provide user-friendly solutions

Good To Have

Exposure to Google Workspace or Microsoft 365 environments
Familiarity with ticketing systems or helpdesk tools Location: Mumbai

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