It Support Executive

Fatakpay Digital

0 - 1 years

3 - 6 Lacs

mumbai maharashtra india

Posted:2 days ago| Platform: Foundit logo

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Skills Required

technical troubleshooting user account management it monitoring

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a proactive IT Support Executive to ensure smooth IT operations across the organization. The role involves troubleshooting technical issues, maintaining systems, managing user accounts, and supporting end-users with hardware and software needs.

Key Responsibilities:

Technical Support:
Handle day-to-day technical issues and provide timely resolutions to ensure minimal downtime.
System Maintenance:
Install, configure, and maintain hardware and software systems across the organization.
User Account Management:
Create, update, and manage user accounts, permissions, and access controls.
Monitoring & Troubleshooting:
Monitor IT infrastructure for potential issues and perform troubleshooting as required.
Documentation:
Maintain records of IT issues, resolutions, and system configurations.
IT Asset Management:
Track, manage, and maintain hardware and software inventory.

Qualifications:

Diploma or degree in IT, Computer Science, or a related field.
01 year of experience in IT support or related technical roles.
Basic knowledge of hardware, software, and networking systems.

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