1 - 3 years
1 - 3 Lacs
Posted:3 hours ago|
Platform:
Work from Office
Full Time
Role Overview: We are seeking a skilled Contract IT Support Executive to assist our IT department with day-to-day hardware and user support operations. The selected candidate will handle user provisioning, endpoint management, system checks, and helpdesk coordination for Head Office staff. Key Responsibilities: User Management : Allocate and manage laptops, desktops, printers, and iPads for users. Ensure timely patch management and updates. Issue Resolution : Log, track, and resolve hardware-related issues for Head Office users in coordination with the internal helpdesk. Backup Monitoring : Perform and report daily status updates of backups for servers and users on NAS systems. Network Monitoring : Conduct daily network health checks and escalate issues when necessary. Helpdesk Support : Support the helpdesk in addressing Tier-1 support issues, ensuring user tickets are closed within SLA. Qualifications: Engineering degree in IT, Computer Science, or related field. 13 years of hands-on experience in IT support roles. Familiarity with patch management, backup tools, and ticketing systems. Basic understanding of NAS, Windows OS, and network troubleshooting.
Nagarjuna Agrichem (NACL Industries)
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
My Connections Nagarjuna Agrichem (NACL Industries)
Chemical Manufacturing
501-1000 Employees
2 Jobs
Key People
1.0 - 3.0 Lacs P.A.
2.0 - 6.0 Lacs P.A.
Jahangirabad
2.16 - 3.6 Lacs P.A.
Experience: Not specified
2.5 - 3.5 Lacs P.A.
10.0 - 20.0 Lacs P.A.
1.0 - 3.0 Lacs P.A.
7.0 - 17.0 Lacs P.A.
Sri City
6.0 - 8.5 Lacs P.A.
Bengaluru
7.0 - 10.0 Lacs P.A.
3.0 - 7.0 Lacs P.A.