IT Support Executive - Contract

1 - 3 years

1 - 3 Lacs

Posted:3 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview: We are seeking a skilled Contract IT Support Executive to assist our IT department with day-to-day hardware and user support operations. The selected candidate will handle user provisioning, endpoint management, system checks, and helpdesk coordination for Head Office staff. Key Responsibilities: User Management : Allocate and manage laptops, desktops, printers, and iPads for users. Ensure timely patch management and updates. Issue Resolution : Log, track, and resolve hardware-related issues for Head Office users in coordination with the internal helpdesk. Backup Monitoring : Perform and report daily status updates of backups for servers and users on NAS systems. Network Monitoring : Conduct daily network health checks and escalate issues when necessary. Helpdesk Support : Support the helpdesk in addressing Tier-1 support issues, ensuring user tickets are closed within SLA. Qualifications: Engineering degree in IT, Computer Science, or related field. 13 years of hands-on experience in IT support roles. Familiarity with patch management, backup tools, and ticketing systems. Basic understanding of NAS, Windows OS, and network troubleshooting.

Mock Interview

Practice Video Interview with JobPe AI

Start Troubleshooting Interview Now

My Connections Nagarjuna Agrichem (NACL Industries)

Download Chrome Extension (See your connection in the Nagarjuna Agrichem (NACL Industries) )

chrome image
Download Now
Nagarjuna Agrichem (NACL Industries)
Nagarjuna Agrichem (NACL Industries)

Chemical Manufacturing

Hyderabad

501-1000 Employees

2 Jobs

    Key People

  • Srinivasa R. S.

    Managing Director
  • Ramesh K. R.

    Chief Financial Officer

RecommendedJobs for You