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It Support Engineer

It Support Engineer

Teamlease Digital

2 - 4 years

0 - 1 Lacs

Bengaluru Hyderabad

Posted:3 months ago| Platform:

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Skills Required

IT Service Desk MS Exchange Active Directory Lan Wan Citrix VMware MS Outlook Mobile Device Management O365 VDI

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Strong communication skills, oral and written . Respond to requests for technical assistance by phone, email, chat. Knowledge on Service Now ticketing tool 2-4 years of relevant experience in troubleshooting technical issues related to Desktops, laptops, mobile devices, Cisco Phones . In depth understanding of virtual computers hosted via ESX servers and experience in configuring and troubleshooting them. Understanding on Active Directory, Networking, Messaging and Hardware necessary. Advanced troubleshooting experience in Microsoft Office applications suite including Teams, O365. Experience in troubleshooting issues related to VPN, RSA SecurID, Corporate applications on Mobile devices through any MDM service. Experience in troubleshooting issues related to Cisco Phones, IP Phones, Jabber, Zoom . Incident Management knowledge, experience with Turrets will be added advantage. Flexibility to work in rotational shifts and week offs. Preferred candidate profile Long term Contract role Perks and benefits Please share matching resumes to sangala.shravan@teamlease.com

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Teamlease Digital

www.teamleasedigital.com

Staffing and Recruiting

Hyderabad

250-500 Employees

255 Jobs

Key People

K. Raghavendra Rao

CEO
Divya Reddy

Head of Marketing
Rajesh Kumar

Operations Manager

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It Support Engineer

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