IT Support Engineer

Sahaj Solar Ltd.

Requires

IT Support Engineer

Sahaj Solar Limited (SSL) is an IEC Approved MNRE Solar Panel Manufacturer in Ahmedabad, India having all National & International Certificates which includes MNRE, MNRE Channel Partner, ISO 9001:2008, TUV Saar, IEC 61215, IEC 61730 1 and IEC 61730-2. SSL supplies quality solar panels all over the India. SSL also carries out project assignments with Solar Water Pump, Solar Street Light etc.

SSL is looking for a suitable candidate who can assist and carry out all functions. The position calls for person with suitable educational qualification, experience, maturity and integrity.

The candidate should be capable enough to assist and carry out at least following functions:

• Network servers and technology tools
• Set up accounts and workstations
• Maintain AWS Cloud server and it's data backup
• Liaise with ERP software vendors to ensure proper service delivery and support.
• Ensure data integrity and security within the ERP system.
• Install and configure software and hardware
• Manage Office 365 admin portal
• Administration and management of windows workstations: install/update software, support and help-desk for users, troubleshooting, routine checks, monitor software installations, report illegal software use/installations.
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Schedule and manage regular backups to prevent data loss.
• Ensure data integrity by periodically testing restore processes.
• Manage user accounts, permissions, and access rights to ensure appropriate access to resources.
• Handle CCTV, EPBX and Biometric
• Maintain workstation and necessary peripheral device i.e. router, printer etc.

Qualification, Experience & Skill Requirements:

• Bachelors degree in Computer Science, IT, or a related field (or equivalent experience).

• Candidates located in or willing to relocate to Ahmedabad are preferred.

• Expertise in L1-L2 Technical Support and troubleshooting.
• Experience with ERP Implementation and support.
• Strong understanding of EDP (Electronic Data Processing) systems.
• In-depth knowledge of Firewall Management and network security.
• Experience with CCTV Systems, EPBX, and related technologies.
• Proficient in AWS Cloud Servers, SQL Databases, and server management.
• Hands-on experience with Office365 Admin Centre, Hyper-V, and AD Server.
• Skilled in Router Setup, VPN configurations, and related network management tasks.

Key skills required are as follows:

• confidence
• technical skills
• problem solving skills

Location : Prahladnagar,Ahmedabad.