Responsibility : Good in communication: English / Gujarati preferred language. . Effective coordination with internal Team members and Clint Prepare and submit MIS report. Eagar to learn functional aspects of business applications. troubleshooting skill. Be ready to travel in Maharashtra if needed. Customer-oriented mindset with a commitment to providing excellent support. Patience and empathy in dealing with customer issues. Strong analytical and problem-solving skills. Ability to think critically and troubleshoot complex issues. Skills Required: Technical Support Communication Skill Training Basic knowledge of Server, SQL and IIS Problem-Solving Troubleshooting Customer Service, Commitment Job Type: Full-time Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Shift: Day shift Work Days: Weekend availability Application Question(s): For this role there will be 1 Year of agreement which includes 1 lakh of penalty if leaving before 1 Year, if comfortable then only apply For this role, Original Degree Certificate You need to submit till 6 months, after probation it will be returned, if comfortable then only apply It's 6 Days working Monday to Saturday, If comfortable then only apply. Education: Bachelor's (Required) Experience: Total: 1 year (Required) Willingness to travel: 25% (Required) Work Location: In person

Job Overview: We are seeking an experienced and proactive IT Support Lead to oversee daily IT support operations, ensure high-quality service delivery, and lead a team of support engineers. The ideal candidate will manage incidents, resolve technical issues, and implement best practices to enhance user satisfaction and system uptime. Key Responsibilities: Lead and mentor the IT support team to ensure timely and effective resolution of IT issues (hardware, software, network, and systems). Monitor and manage IT service desk tickets, prioritizing and escalating as needed. Develop and enforce support processes, SLAs, and documentation standards. Coordinate with infrastructure, security, and application teams for issue resolution and project support. Conduct root cause analysis for recurring problems and recommend long-term solutions. Maintain inventory of IT assets and ensure compliance with IT policies and procedures. Provide reporting and analytics on ticket trends, team performance, and user feedback. Support onboarding/offboarding processes and ensure timely provisioning/de-provisioning of access and equipment. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Strong technical knowledge of Windows/Mac OS, Active Directory, O365, networking, and remote support tools. Proven leadership and team management experience in a fast-paced IT support environment. Excellent communication, problem-solving, and customer service skills. ITIL certification (preferred). Job Type: Full-time Pay: ₹300,000.00 - ₹700,000.00 per year Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Weekend availability Application Question(s): This role is Work From Office only at Ahmedabad, Are you comfortable? for this Role, Team Leading Experience is required, if have relevant experience then only apply For this role fluent English Communication Skill is mandatory. Education: Bachelor's (Required) Experience: Total: 6 years (Required) Technical support: 4 years (Required) Work Location: In person

Job Description: We are seeking a proactive and result-driven US IT Recruiter to join our dynamic recruitment team. The ideal candidate will be responsible for sourcing, screening, and hiring qualified IT professionals for various clients across the United States. You must have a strong understanding of the US job market, IT technologies, and recruitment best practices. Key Responsibilities: Source candidates through various channels such as job boards (Dice, Monster, CareerBuilder, Indeed), LinkedIn, internal database, referrals, and social media. Screen resumes and interview candidates to assess technical and interpersonal skills. Understand client requirements, job specifications, and technical terms. Coordinate interviews between clients and candidates. Negotiate compensation packages, benefits, and close candidates. Maintain relationships with candidates and ensure a positive candidate experience. Work with Account Managers to ensure timely delivery of profiles and updates. Keep track of candidate submissions, interviews, feedback, and status in the ATS (Applicant Tracking System). Requirements: Bachelor’s degree or equivalent. 4+ years of experience in US IT Recruitment (W2, C2C, and 1099). Strong knowledge of technical skills, job roles, and US visa types (H1B, GC, US Citizen, OPT, etc.). Experience working in fast-paced agency or consulting environments. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and in a team-oriented environment. Flexibility to work during US business hours. Job Type: Full-time Pay: ₹500,000.00 - ₹900,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Schedule: Monday to Friday Night shift Application Question(s): Are you into US IT Recruitment? This role is for Night Shift, Are you comfortable? It's Hybrid Role, Half day from office and post 7 PM- WFH, Are you comfortable? Job Timings are 6 PM/7 PM to Midnight 3 AM / 4 AM, Are you comfortable? Education: Bachelor's (Required) Experience: Total: 5 years (Required) Shift availability: Night Shift (Required) Work Location: In person

Job Description: We are seeking a proactive and result-driven US IT Recruiter to join our dynamic recruitment team. The ideal candidate will be responsible for sourcing, screening, and hiring qualified IT professionals for various clients across the United States. You must have a strong understanding of the US job market, IT technologies, and recruitment best practices. Key Responsibilities: Source candidates through various channels such as job boards (Dice, Monster, CareerBuilder, Indeed), LinkedIn, internal database, referrals, and social media. Screen resumes and interview candidates to assess technical and interpersonal skills. Understand client requirements, job specifications, and technical terms. Coordinate interviews between clients and candidates. Negotiate compensation packages, benefits, and close candidates. Maintain relationships with candidates and ensure a positive candidate experience. Work with Account Managers to ensure timely delivery of profiles and updates. Keep track of candidate submissions, interviews, feedback, and status in the ATS (Applicant Tracking System). Requirements: Bachelor’s degree or equivalent. 4+ years of experience in US IT Recruitment (W2, C2C, and 1099). Strong knowledge of technical skills, job roles, and US visa types (H1B, GC, US Citizen, OPT, etc.). Experience working in fast-paced agency or consulting environments. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and in a team-oriented environment. Flexibility to work during US business hours. Job Type: Full-time Pay: ₹500,000.00 - ₹900,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Schedule: Monday to Friday Night shift Application Question(s): Are you into US IT Recruitment? This role is for Night Shift, Are you comfortable? It's Hybrid Role, Half day from office and post 7 PM- WFH, Are you comfortable? Job Timings are 6 PM/7 PM to Midnight 3 AM / 4 AM, Are you comfortable? Education: Bachelor's (Required) Experience: Total: 5 years (Required) Shift availability: Night Shift (Required) Work Location: In person