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IT Support Analyst -SSRS

IT Support Analyst -SSRS

Eurofins

2 - 5 years

9 - 13 Lacs

bengaluru

Posted:3 days ago| Platform:

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Skills Required

sql sql server integration services ssrs troubleshooting ssis algorithms css it support crystal report power bi data warehousing data migration relational databases hibernate javascript spring tableau java html mysql data structures agile etl

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
Position title: IT Support Analyst -SSRS
Location: Bengaluru, Karnataka, India
Shift timings: 8.00am to 5.00pm or 12.00pm to 9.00pm IST
Work mode: Hybrid - 3 Days office
About The Role :
Responsibilities:

Design, develop, and maintain SSRS reports based on business requirements.

Collaborate with stakeholders to gather reporting needs and translate them into technical specifications.

Ensure high performance, accuracy, and usability of all reports.

Conduct regular performance tuning and optimization of reports.

Own the SSRS report lifecycle, including deployments and version control.

Provide documentation and training for end-users on accessing and interpreting reports.

Drive best practices in SSRS development and guide junior team members.

Monitor, investigate, and resolve incidents related to LIMS and reporting systems.

Perform root cause analysis and ensure incidents are appropriately tracked and closed.

Collaborate with support and business teams to prioritize and triage tickets.

Maintain service levels in accordance with SLAs.

Identify and analyse recurring issues, offering insights and metrics to inform product improvements.

Support data migration, maintenance activities and coordinate changes with the development team.

Qualifications

Educated to degree level or equivalent in Computer Science, Information Systems, or a related field.

Proven experience in developing and managing SSRS reports.

Proficiency in SQL and working with relational databases.

Strong troubleshooting and analytical skills.

Excellent communication skills, both written and verbal.

Strong attention to detail and ability to handle multiple priorities independently.

Preferred Qualifications

Experience with other BI/reporting tools such as Power BI, Tableau, or Crystal Reports.

Knowledge of data warehousing concepts, data migration and ETL processes.

Experience with SQL Server Integration Services (SSIS).

Familiarity with Agile development methodologies.

Knowledge of B2B integrations and enterprise application ecosystems

Qualifications
Educated to degree level or equivalent in Computer Science, Information Systems, or a related field.

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IT Support Analyst -SSRS