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IT Service Management Associate

IT Service Management Associate

Accenture

1 - 3 years

6 - 10 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

it service management sales operations quality management operations b2b service management incident management sales enablement service now knowledge management sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Skill required: Sales Operations - Sales Enablement
Designation: IT Service Management Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
Language - Ability:English(International) - Advanced
What would you do?
Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity.
What are we looking for?

Incident Management

Problem Management

Knowledge Management

Service Quality Management

Stakeholder Communications

Problem-solving skills

Agility for quick learning

Ability to work well in a team

Commitment to quality

Written and verbal communication

Sales Operations

Excel

Word

Outlook

Service Now

Tool Support

Partner Triage calls

Knowledge documentation
Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts
QualificationAny Graduation

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IT Service Management Associate