IT & Security Associate

Role Summary:

We are looking for a proactive IT & Security Associate with 2–3 years of hands-on experience in IT infrastructure support, particularly in Network Operations and Security Operations. The ideal candidate will assist in managing firewalls, endpoint protection, patching, and system operations under the guidance of the IT & Security Administrator. This is a great opportunity for someone looking to deepen their expertise in cybersecurity and infrastructure within a modern, cloud-native environment.

Key Responsibilities:

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  Support day-to-day operations of firewalls, switches, and wireless access points
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  Assist with configuration and monitoring of Sophos XGS Firewalls, Sophos Switches, and Unifi Access Points
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  Respond to alerts and incidents from Microsoft Defender (EDR/XDR)
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  Enforce patch management via Action1 and assist with BitLocker, compliance, and Intune status tracking
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  Provide support for M365 account lifecycle tasks (user creation, MFA enforcement, license assignment)
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  Maintain asset inventory and documentation for IT systems and hardware
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  Assist with security policy rollouts, basic scripting, and operational audits

Preferred Technical Experience:

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  Hands-on with Sophos Firewalls/Switches and Unifi Wireless APs
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  Familiarity with Microsoft Defender EDR/XDR (or similar platforms), Microsoft Intune, and Microsoft Entra (Azure AD)
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  Exposure to Microsoft 365 administration
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  Understanding of VLANs, network segmentation, basic firewall rules.

Certifications (Preferred, Not Mandatory):

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  Microsoft SC-900, MD-102, or equivalent
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  Sophos Firewall or Switching Certifications
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  CompTIA Security+ or CCNA

Soft Skills:

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  Self-driven, eager to learn, and adaptable to new technologies
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  Good communication skills, especially in documentation and reporting
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  Ability to follow structured processes and escalate appropriately