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IT Program Manager (Infra PMO)

IT Program Manager (Infra PMO)

McCormick

8 - 10 years

20 - 25 Lacs

gurugram

Posted:None| Platform:

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Skills Required

service delivery pmp ms project project management demand management infrastructure project portfolio management msp project delivery information technology

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a motivated and structured IT Program Manager (/Infra Project Mgmt Office (PMO)) to support and drive the successful delivery of our Infrastructure Project Management Office (PMO) activities. This role combines responsibilities of program and portfolio coordination, demand & project governance, and direct management of infrastructure projects.

The ideal candidate brings strong project delivery discipline, program mgmt experience, stakeholder coordination skills, and an understanding of IT infrastructure environments. You will be working closely with Managed Service Provider (MSP) project managers & technical, internal PM s and IT teams, and business stakeholders to ensure transparency, alignment, and delivery success across a portfolio of infrastructure initiatives.

Key Responsibilities

Infrastructure Program & PMO Coordination

Support PMO processes including project intake, prioritization, tracking, and reporting.
Coordinate infrastructure project demand management and assist with capacity and resource planning.
Maintain a consolidated view of program and project status across the infrastructure portfolio.
Ensure adherence to established governance processes, tools, templates, and methodologies.
Monitor and escalate risks, dependencies, and issues across the program landscape.

Project Management

Lead and manage mid-sized infrastructure projects from initiation through delivery (e.g., network upgrades, data center improvements, cloud migrations).
Develop and maintain project plans, schedules, budgets, and resource allocations.
Monitor project progress to ensure milestones and deliverables are met on time and within budget.
Collaborate with internal technical teams, external vendors, and business partners to align on scope, timelines, and deliverables.
Proactively identify and resolve issues, risks, and blockers that may impact delivery.

Stakeholder & Vendor Coordination

Serve as the primary liaison between MSP PMs and internal IT teams, ensuring smooth coordination and integration of delivery activities.
Partner with business stakeholders to capture project needs and translate them into executable plans.
Facilitate regular project and steering committee meetings, status updates, and executive reporting.

Required Qualifications

8 10 years of experience in IT project and program management, preferably in infrastructure domains.
Familiarity with PMO processes, demand mgmt and project portfolio management (PPM) best practices.
Hands-on experience managing infrastructure initiatives (e.g., servers, storage, networking, cloud, data centers).
Experience working with or managing external vendors or MSPs.
Strong organizational and communication skills, with the ability to manage multiple priorities.

Preferred Qualifications

Bachelor's degree in Information Technology, Business, or related field.
PMP, PRINCE2, or similar project management certification.
Experience with project management tools (e.g., MS Project, Smartsheet, ServiceNow, Jira).
Understanding of ITIL and infrastructure service delivery models

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IT Program Manager (Infra PMO)