IT Operation Executive

Job description:

We are looking for Operations Executive to join our team.

Responsibilities

• Speak to customers, either face to face or over the phone.
• Gain an understanding of customers' specific business needs and apply product knowledge to meet them
• Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them
• Carry out cold-calling in order to create interest in products and services, generate new business leads and arrange meetings
• Identify and develop new business through networking and follow-up courtesy calls
• prepare and deliver presentations and demonstrations of software to customers
• Market and promote a portfolio of products by writing and designing sales literature and attending industry events
• Maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals
• Develop effective sales plans using sales methodology
• Collaborate with different teams to develop operational strategies, goals, and objectives aligned with the organization’s overall vision.
• Streamline workflows, eliminate bottlenecks, and optimize resource utilization to enhance productivity and reduce costs.
• Ensure that the company runs with legality and conformity to established regulations & laws applicable.
• Build relationships with vendors and suppliers, including negotiating contracts, monitoring performance, and ensuring timely delivery of services.
• Ensure compliance with relevant laws, regulations, and industry standards.
• Plan and monitor the day-to-day running of the business to ensure smooth progress.
• Manage procurement processes and coordinate material and resource allocation.
• Review financial information and adjust operational budgets to promote profitability.
• Revise and/or formulate policies and promote their implementation.
• Continuously seek opportunities for innovation, process optimization, and cost reduction.

Skills Required

• Strong analytical and problem-solving skills being an Operations Executive to identify operational inefficiencies and implement effective solutions.
• Excellent organizational and project management skills to manage multiple projects and priorities simultaneously.
• Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders at all levels.
• Ability to work under pressure and adapt to changing priorities and deadlines.
• Strong leadership skills and the ability to build a team.
• Freshers can also apply

Job Type: Full-time

Experience:

• total work: 1-2 year (Preferred)

Job Type: Full-time

Pay: ₹12,000.00 - ₹36,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Work from home

Work Location: In person