IT Inside Sales Specialist

As an Inside Sales Specialist at Global Surf IT, you will play a crucial role in generating new business opportunities through cold calling and providing sales support to incoming inquiries. Your proactive engagement with clients via calls, emails, and messages will be essential in maintaining client relationships and ensuring customer satisfaction. Additionally, you will be responsible for following up on leads, coordinating with clients for events and webinars, updating sales records, and collaborating with the sales team when necessary. Having a basic understanding of IT products and services is important for effective communication with clients. Key Responsibilities: - Conduct cold calling to generate new business opportunities. - Handle incoming inquiries and provide appropriate sales support. - Build and maintain client relationships through proactive engagement to ensure customer satisfaction. - Proactively follow up on leads and convert them into successful sales. - Coordinate and communicate with clients regarding events and webinars. - Maintain and update sales records, CRM, and databases. - Collaborate with the sales team when required. - Have a basic understanding of IT products and services to communicate effectively with clients. Qualifications Required: - Strong verbal and written communication skills. - Ability to engage and persuade potential customers. - Experience in cold calling, lead generation, or sales support is preferred. - Proficiency in CRM software and Microsoft Office Suite. - Basic knowledge of IT products, services, and technology trends. If you have a bachelor's degree in business, marketing, IT, or a related field, along with 1-3 years of experience in inside sales, telemarketing, or business development (experience in lead generation can be an additional benefit), we encourage you to apply. Please visit [Global Surf IT - Company Website](https://www.gs-it.ae/) for more information about the company.,