IT - HR / Legal Tech Lead

Role & responsibilities

Gather, understand, and document business objectives, specifications, and technical design for HR applications being cloned. Analyze business needs, document requirements, build test scenarios and complete unit and system integration testing. Take directions from Program Management, manage project tasks and provide regular status. Become a technical SME (SUBJECT MATTER EXPERT) of applications assigned and partner with other development teams.

Key Responsibilities

• Identify, assess, and resolve business problems for assigned applications and processes
• Collaborate with Product Owner, Business Analysts, and other IT functions
• Define, design and document business and integration flows/processes.
• Develop test scenarios/scripts and execute testing, obtaining objective evidence that meets each test.
• Develop Standard Operating Procedures to standardize tasks for consistency in operations
• Work with 3rd party, other IT teams, and/or business partner when issues are found; manage issues to closure.
• Help create, manage, and enforce IT Controls, validation and change control, policies, and procedures.
• Manage or participate in system enhancements/releases.
• Put together work plans, track project work. Independently manage tasks assigned.
• Participate in agile or SDLC (Software Development Life Cycle) based project teams.
• Communicate status, solutions, and concerns. Disseminate information in a timely manner within the team.
• Perform tasks with minimum direction, independently manage complex problems, guide others

Qualifications

• Management of stakeholders and their expectations.
• Ability to work with cross-functional matrixed teams to deliver on a common goal.
• Interpersonal skills and development of relationships with team members, peers, leaders, and customers.
• Working knowledge of lean product principles and strong knowledge of software development lifecycle
• Foundational project management skills (projects involving internal and external stakeholders) with ability to meet tight deadlines and prioritize workloads
• Solid communication (verbal and written) skills and attention to detail
• Sense of urgency with strong follow-up skills. Must be detailed oriented and able to work in a matrixed team setting
• Experience working with vendors and third-party providers on product features, releases, and issue resolution.
• Must be able to work with others in different time zones
• Willingness to learn new skills

Education and Experience

• Bachelors degree in relevant field Information Technology, Computer Science or Engineering etc.
• 6+ years of experience in Information Systems, experience in multiple areas of IT
• Experience related to Software as Service (SaaS)
• Experience with ITSM Process; experience with Service Now or Jira is preferred
• Work with third party, Legal Leadership Teams and/or business partners when issues are found; manage issues to closure.
• Expertise with HR technologies
• Experience integrating HR applications with enterprise systems such as Workday, Identity Access Management (IAM), Oracle, Cornerstone.
• Experience with large IT programs encompassing internal and external staffing
• Experience with Web Services and APIs (Application Programming Interface) such as (SOAP, REST)