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IT Help desk Voice - Process Specialist - GO/JC/1176/2025

0 years

0 Lacs

pune maharashtra india

Posted:3 weeks ago| Platform: Linkedin logo

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Skills Required

troubleshooting crm management servicenow salesforce jira software filtering communication service

Work Mode

On-site

Job Type

Full Time

Job Description

Knowledge on Windows 10 OS & Mac OSTechnical know-how on troubleshooting of MAC and Windows 10Knowledge about all functionalities and applications on Windows and Mac OSOutlook profiles creationManaging Teams meeting and troubleshootingTechnical know-how of Office 365 packageInstallation and troubleshooting of Office 365 packageKnowledge of CRM application for case management. ServiceNow, Salesforce, Dynamics CRM application, JIRA or equivalent incident and projects management software for creating/filtering tickets and managing user inquiries.Must have SkillsetExcellent Verbal and written communication skillsCRM ApplicationsTroubleshootingOffice 365

Skills Required

RoleIT Help desk Voice - Process SpecialistIndustry TypePharmaceuticalsFunctional AreaRequired Education Bachelor DegreeEmployment TypeFull Time, PermanentKey Skills
  • CRM
  • SERVICE DESK OPERATIONS
  • TROUBLE SHOOTING
Other Information
Job CodeGO/JC/1176/2025Recruiter NameSangeetha Tamil

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