Posted:3 weeks ago|
Platform:
Work from Office
Full Time
Profile- Help Desk
Location- Gurgaon
Experience- 1 Years- 3 Years
Package- 1 LPA, 2.7 LPA Maximum
Coordination Roles
Monitor Alerts
Tickets Logging for the alerts
Collect Logs Basis SOP and Share with L2/ IM
Tickets Management, Log Notes Update, Closure
Coordinate / Follow Up with Other Teams and Update the Current Status of the Ticket
Coordinate / Follow Up with Other Teams and take update on identified actin items
Logging Tickets with Service Providers
Facilitating Conference Bridge with all Concerned Parties.
Raising Change Tickets as per the Templates
Align ISP/OEM FE & co-ordinate for approvals (from Data Centre Leads/ IT Site Lead/Logistics for MUX room access for vendor FE
Co-ordinate arrival of RMA & return of RMA
Execution of SRs basis SOP
if interested kindly share your updated resume at ekta@progressive.in
Call:- 9560621796
Progressive Infotech
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
4.8 - 5.4 Lacs P.A.
Noida, Gurugram
1.0 - 2.5 Lacs P.A.
Experience: Not specified
2.0 - 5.0 Lacs P.A.
4.0 - 8.0 Lacs P.A.
Bengaluru
7.5 - 8.0 Lacs P.A.
Mumbai, Navi Mumbai
9.0 - 9.0 Lacs P.A.
9.0 - 13.0 Lacs P.A.
Mumbai, Pune
3.0 - 6.0 Lacs P.A.
Pune, Bengaluru
3.0 - 5.0 Lacs P.A.
3.0 - 5.0 Lacs P.A.
