IT - Head

Key Responsibility

Infrastructure Procurement and Management

• Procure, maintain, manage IT infrastructure ensuring optimal performance and security.
• Forecast and manage budget requirements for procurement of hardware, software and it services.
• Oversee the development and implementation of front end and back end systems specifically designed for brokerage operations.
• Ensure the reliability and optimal performance of all internal systems, with a keen eye on improvements that can be made for brokerage operations.
• Manage software development projects with precision, setting clear objectives, timelines, and adhering to agile methodology specific to financial services.
• Architect and document system designs, data flows, and integration points, ensuring scalability, reliability, and security specific to brokerage operations.

Lease Line Management

• Oversee and manage lease line agreements, ensuring uninterrupted and high-speed connectivity.
• Evaluate and negotiate contracts with service providers to ensure cost-efficiency and reliability.

Retail Trading Apps Management

• Oversee the development, deployment, and continuous improvement of retail trading applications.
• Ensure seamless integration of trading apps with existing systems and compliance with regulatory standards

Cloud and Server Management

• Oversee the management and maintenance of cloud services and server infrastructures.
• Ensure data integrity, security, and availability across cloud and server platforms.

Servicing and Issue Resolution

• Lead the servicing team in resolving issues promptly.
• Establish a robust issue resolution process, ensuring timely resolution and minimal disruption.

Operational Efficiency and Compliance

• Continuously monitor, evaluate and improve operational processes to enhance efficiency and compliance with industry regulations.
• Stay abreast of technological advancements and regulatory changes relevant to the stock broking industry.

Cost Optimization

• Identify and implement cost-saving measures in IT operations without compromising on quality and security.
• Analyse and optimize vendor contracts and IT service agreements for cost-effectiveness.

Team Leadership and Development

• Lead, mentor, and develop the IT operations team, fostering a culture of excellence, collaboration, and continuous learning.
• Evaluate team performance and provide regular feedback, training, and development opportunities.

Qualifications

• Bachelors in computer science, IT, or equivalent (Masters preferred)
• Minimum of 10 years of experience in IT operations with at least 5 years in a leadership role, preferably within the financial or stock broking sector.
• Proficient in modern IT infrastructure, cloud services, and retail trading applications.
• Strong understanding of IT operations' best practices, industry regulations, and emerging technologies.
• Exceptional leadership, communication, and interpersonal skills

Preferred Bonus

• Certifications

  : CCNA, ITIL, CISSP, PMP
• Hands on experience with low-latency HFT trading infrastructure
• Knowledge of algorithmic trading, APIs, FIX protocol
• Exposure to emerging technologies i.e. AI, block chain, automation