IT hardware Engineer - Laptop Motherboard / Chip Level Repair

IT Hardware Engineer - Laptop Motherboard / Chip Level Repair

IT Hardware Engineer

Key Responsibilities

• Diagnose, troubleshoot, and repair devices

  , specifically focusing on

  Laptop chip-level repair

  .
• Provide

  recommendations for problem resolution

  .
• Explain complex technical issues to customers in a

  non-technical, simple-to-understand manner

  .
• Provide

  repair and replacement estimates

  to customers.
• Ensure that all repairs meet or exceed the

  Laptop Motherboard. Infinity quality standards

  .
• Greet customers in a friendly manner and maintain a

  positive work environment

  .
• Answer phone calls to the store with a

  professional, courteous, and friendly demeanor

  .
• Ensure that customers have an enjoyable experience by providing

  superior customer service

  and exceeding customer expectations.
• Keep track of all devices and inventory while

  safeguarding all store stock

  .
• Utilize the

  point-of-sale system

  to maintain an accurate record of customer information and the real-time status of each repair.
• Maintain the

  cleanliness and professional appearance of the store

  .

• Chip Level troubleshooting and circuit tracing

  in laptop & desktop motherboards.

• Troubleshooting and final test

  of Electronics and measuring instruments.
• Preparing

  troubleshooting guide for laptop & desktop motherboards

  using schematics.

• Repairing motherboard at L2 n L3 Level

  .

• Chip level repairing for Notebook motherboards for AMC

  .

• BGA Chip repairing/ Replace

  .

• Identify, Analysis & troubleshoot the issues

  .

• Signal Tracing, Schematic Reading

  .

Benefits

• Food provided
• Health insurance
• Life insurance
• Paid time off
• Provident Fund

Schedule

• Day shift
• Fixed shift
• Monday to Friday

Supplemental Pay Types

• Commission pay
• Overtime pay
• Performance bonus
• Shift allowance
• Yearly bonus