IT Executive

Job Title

IT Executive

Location

Rourkela

Company Overview

The inception of Shree Jagannath Group dates back to the late 90s, which has now diversified into various business verticals with primary focus in Logistics for B2B industrial segment, Engineering Design & Manufacturing, Outsourced IT product development, Shipping, Freight Management, and Metal Trading. Being one of the most preferred business collaborators, the group specializes in:

• Technology enabled asset driven end to end logistics delivery for in-land transportation, Handling
• International shipping and freight forwarding
• Designing and manufacturing of sophisticated engineering equipment
• Steel trading
• IT product Development, Full stack technology support for global clientele.

Job Summary

The IT Systems Executive is responsible for the day-to-day management, maintenance, and repair of the company's IT hardware and systems. This role requires a versatile technician who can provide hands-on support for a range of equipment, including laptops, desktops, servers, network devices, and camera systems. The ideal candidate will be a proactive problem-solver with excellent technical skills and a strong customer service orientation, ensuring all employees have the technology resources they need to succeed.

Responsibilities

• Provide support to all departments in hardware, software, and network related issues.
• Configure, install, and maintain IT systems.
• Configure, install and maintain laptops and workstations.
• Ensure that there is data security enabled like two factor authentication systems.
• Keep a close watch on system performance to ensure there is optimisation of system speeds and costs.
• Collaborate with external vendors to resolve specialised IT issues.
• Ensure passwords are not breached.
• Ensure confidential information is not moved from one workstation to another.
• Report any anomalous behaviour like data theft or identity mismatch.
• Install ERP systems on the workstations.
• Suggest workflow improvements in IT processes.
• Seek approvals from all stakeholders in the IT improvement processes – examine the As-Is and implement the Should-Be.
• Develop tools for the digital security policy of the organisation and ensure that all the employees are aware of the policy and the repercussions of not following the same.

Job Specification

• Strong proficiency in trouble shooting hardware and software issues.
• Experience in managing LANs, WANs, and VPNs.
• Familiarity with system installations like laptop installations.
• Knowledge of installing different operating systems-Windows, macOS, Linux.
• Must understand digital security tools like two factor authentication etc.
• Must understand Cloud Security tools.
• Knowledge of data back-ups, cloud drive handling is a big plus.
• Knowledge of latest hardware, software, and networking tools in the market.
• 5-7 Years of Experience in a Relevant Field
• Computer specification: Diploma/Engineering or in relevant field

Job Types: Full-time, Part-time, Permanent

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person