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On-site

Job Type

Full Time

Job Description

Location: Jaipur, Rajasthan, India

Job Type: Full-Time

Expereince: 1-3 years

Overview:

We are seeking a dedicated IT Support Specialist to manage and maintain our organization's IT infrastructure. The ideal candidate will have a strong background in hardware and software troubleshooting, Windows and mail installations, desktop and laptop setups, user policy configurations, and daily IT operations.

Key Responsibilities:

  • Hardware Installation & Maintenance:
  • Install, configure, and maintain desktops, laptops, printers, and other peripherals.
  • Diagnose and resolve hardware issues promptly to minimize downtime.
  • Software Installation & Configuration:
  • Install and configure Windows operating systems and essential software applications.
  • Set up and manage email clients, ensuring seamless communication across the organization.
  • User Policy Management:
  • Configure and enforce user policies to ensure compliance with organizational standards.
  • Manage user accounts, permissions, and access controls.
  • Troubleshooting:
  • Provide timely support for hardware and software issues reported by users.
  • Utilize diagnostic tools to identify and resolve technical problems.
  • Daily IT Operations:
  • Monitor system performance and ensure the smooth operation of IT services.
  • Perform regular backups and maintain data integrity.
  • Reporting:
  • Maintain detailed records of IT issues and resolutions.
  • Generate reports on system performance, incidents, and maintenance activities.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience in IT support or a similar role.
  • Proficiency in Windows OS, email systems, and common software applications.
  • Strong understanding of hardware components and troubleshooting techniques.
  • Excellent problem-solving skills and attention to detail.
  • Effective communication skills and the ability to work collaboratively.

Job Types: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Shift:

  • Day shift
  • Fixed shift

Work Location: In person

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