IT Engineer

Job Summary:
We are seeking an IT Engineer with a strong understanding of WINHMS (Web Integrated Hotel Management System) and Property Management Systems (PMS) to join our dynamic technology team. The ideal candidate will be responsible for supporting, maintaining, and enhancing our hotel management systems to ensure smooth operations for our business.Key Responsibilities:

*

• System Implementation & Support:

*

• Implement and configure WINHMS and PMS solutions tailored to the hotel’s operational needs.

*

• Provide technical support and troubleshooting for users on WINHMS and PMS-related issues.

*
*

• System Maintenance:

*

• Regularly monitor and maintain system performance, ensuring optimal operation of WINHMS and PMS.

*

• Perform system updates, backups, and security checks to protect sensitive data.

*
*

• User Training & Documentation:

*

• Conduct training sessions for staff on using WINHMS and PMS effectively.

*

• Create and maintain documentation for system processes and troubleshooting guides.

*
*

• Collaboration:

*

• Work closely with hotel management and other departments to ensure that technology solutions meet operational needs.

*

• Collaborate with vendors and external partners for system enhancements and support.

*
*

• Data Management & Reporting:

*

• Ensure the accuracy of data entry in WINHMS and PMS systems.

*

• Generate and analyze reports for management to aid in decision-making.

*
*

• Problem Resolution:

*

• Diagnose and resolve hardware and software issues related to WINHMS and PMS.

*

• Escalate complex issues to higher-level technical support when necessary.

*
*

• Continuous Improvement:

*

• Stay updated with the latest trends and technology in hotel management systems.

*

• Recommend improvements and upgrades to enhance system functionality.

*
*

Qualifications:

*

• Bachelor’s degree in Computer Science, Information Technology, or related field.

*

• Proven experience with WINHMS and PMS solutions in a hospitality environment.

*

• Strong understanding of IT infrastructure, including networks, servers, and databases.

*

• Excellent problem-solving and troubleshooting skills.

*

• Strong communication and interpersonal skills.

*

• Ability to work independently and as part of a team.

*

Preferred Skills:

*

• Experience in project management.

*

• Familiarity with other hospitality software solutions.

*

• Knowledge of data analytics tools is a plus.

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person