IT Engineer

Role & Responsibilities:

• Providing Customer/User IT Support with Installation, Updating & troubleshooting of different Network & Computer hardware
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
• Hands-on on experience for Installation/Support of Desktop/Laptop & Server Support
• Installation, Updating & Support experience for Operating System, Antivirus, Standard Software
• Installation, Updating and Support for IT Peripherals & Network Device like Printer, Wireless, Routers/Firewall and other IT Assets
• Providing Onsite & Remote Technical Support to Users
• Perform daily system monitoring, verifying the integrity and availability of all hardware.
• Knowledge of Email servers, Outlook & Backup systems is preferred.
• CCTV & its Storage Knowledge
• Running periodic backups to ensure availability during failures or outages
• Maintaining hardware and software inventory

ERP:

• Configure, customize, and implement ERP modules to meet business needs.
• Collaborate with various departments to understand business processes and requirements.
• Provide functional support and troubleshooting for ERP system users.
• Conduct user training sessions to ensure effective utilization of the ERP system.
• Develop and maintain documentation related to ERP processes and configurations.
• Assist in data migration and integration activities.
• Stay updated with ERP trends and best practices to recommend improvements.
• Work closely with the developer’s IT team and external vendors for system upgrades and enhancements.
• Participate in ERP system testing and quality assurance

Education & Personality Traits:

• Diploma/Bachelor's degree in Computer Application or related field
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to learn new technologies and concepts

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Shift:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• IT Engineer: 2 years (Preferred)

Work Location: In person