IT BA

IT Business Analyst

What this job is really like:

Jobs like this involve working across the Integrated Technology Solutions function and with Business users to identify, understand and assess the detailed business requirements for IT solutions, for business process change and test support. You will spend the majority of your time working with users to understand their requirements and then documenting them for use by a range of internal IT colleagues and external suppliers. You will use your communication and analytical skills to enable a full understanding of the business' current and future IT solution needs.

Jobholders are typically responsible for:

This job will typically be measured with the following KPI's:

• Working with business representatives and users, and a variety of colleagues, to identify and understand their detailed business requirements.
• Conducting evaluation of business processes and activities to identify detailed requirements, escalating process issues and improvement opportunities to process improvement colleagues.
• Identifying, producing and reviewing functional specifications for IT applications and infrastructure.
• Participating in joint business and IT design sessions by contributing business and/or systems knowledge to enable tailored IT solutions.
• Supporting the development of business cases for the implementation of new or enhanced IT services and solutions.
• Participating in the testing of IT solutions to ensure they correspond with documented specifications and business requirements.
• Proactively developing and maintaining a current and accurate knowledge of relevant business application solutions to provide effective support to the business.
• Positive impact in terms of understanding business dynamics.
• Satisfaction in terms support to development of IT Solutions.
• Satisfaction in terms of consistency and quality of maintenance and support.
• High quality business requirements/functional specifications that meet the business needs.
• Works positively with IS Solutions team.

Size & Scope:

• Jobholder Requirements

• Regulatory Requirements: