IT Asset Management Analyst

Role Overview: You will provide excellent employee experience and measurable business value by effectively managing the lifecycle of Amdocs IT assets and continuously improving the overall asset management program. Key Responsibilities: - Manage, control, and protect IT hardware, software, and contract assets throughout all stages of their lifecycle. - Support related management processes such as capacity, change, documentation, vendor, compliance & problem management, as well as educate and communicate ITAM policy. - Proactively take actions to improve customer experience, reduce risk, achieve savings, and mature the ITAM program. - Ensure all required information is documented into the ITAM repository, kept up-to-date, accurate, and auditable. - Explore opportunities for utilizing unused or used hardware assets or software licenses to achieve full efficiency. - Review purchase orders before issuance to vendors to ensure alignment with asset management requirements. - Manage contract documentation, renewal processing, and association with related assets. - Promptly provide all related ITAM information as needed to assist with making informed decisions based on realistic expectations. - Perform migration, training, and implementation of asset management processes for mergers and acquisitions. - Manage warehouse and inventory, accurately identify and tag assets, perform receiving tasks, fulfill customer requests within SLA for hardware. - Ensure proper retirement and disposal of assets, conduct inventory counts and reconciliation for hardware. - Validate, audit, manage, and control software to reduce non-compliance risk and cost from over/under licensing. - Understand contract/license terms and conditions, maintain software portfolio, create software compliance counters, monitor data source accuracy, create and provide compliance reports. Qualifications Required: - 2-5 years of experience with ITAM best practice methodologies, managing inventories, and utilizing asset management & discovery systems. - 2-3+ years of experience with advanced Excel features, SQL/Oracle database queries, analyzing complex tabular data reports preferred. - 1-3+ years of familiarity with computer, server, storage, and network configuration and components preferred. - 1-3+ years of experience with IT procurement, IT finance, contract management, and/or computer-related field a plus. - Bachelor's Degree. - IT, ITIL, and/or ITAM related certifications through recognized organizations such as IBSMA, SIIA, IAITAM, or BSA preferred. Additional Details of the Company: Amdocs helps those who build the future to make it amazing. With a market-leading portfolio of software products and services, Amdocs unlocks customers" innovative potential to provide next-generation communication and media experiences. Amdocs employees worldwide are dedicated to accelerating service providers" migration to the cloud, enabling differentiation in the 5G era, and digitalizing and automating operations. Amdocs is an equal opportunity employer committed to fostering a diverse and inclusive workforce.,