Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world s most valuable enterprises global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Job Description
- Asset Inventory Management : Maintain an up-to-date inventory of all IT assets, including hardware, software licenses, and subscriptions.
- Asset Procurement : Collaborate with procurement teams to purchase IT assets and software licenses in a cost-effective and compliant manner.
- License Compliance : Monitor software licenses to ensure compliance with vendor agreements, track license usage, and manage renewals.
- Asset Allocation : Allocate IT assets to users and departments based on need and ensure optimal utilization .
- Cost Control : Identify cost-saving opportunities and eliminate underutilized or redundant IT assets.
- Vendor Management : Build and maintain relationships with IT vendors and negotiate favorable contracts and pricing.
- Asset Lifecycle Management : Oversee the entire lifecycle of IT assets, from procurement to disposal or recycling, ensuring compliance with environmental regulations.
- Policy Development : Develop and enforce IT asset management policies and procedures to standardize asset acquisition and usage.
- Audit and Compliance : Perform regular audits to ensure compliance with asset management policies, regulatory requirements, and industry standards.
- Reporting : Create and present regular reports on IT asset utilization , costs, and performance to senior management.
- Security and Data Protection : Ensure that all IT assets are secured and that sensitive data is protected throughout the asset lifecycle.
- Bachelor's degree in information technology, computer science, or a related field ( Master's degree preferred).
- 3+ years of experience in IT asset management and software licensing.
- Strong knowledge of IT procurement and vendor management.
- Familiarity with software asset management tools and methodologies.
- Understanding of IT compliance and regulatory requirements.
- Excellent communication and negotiation skills.
- Strong analytical and problem-solving abilities.
- Ability to work collaboratively with cross-functional teams.
- Detail-oriented with a commitment to accuracy.
- IT certifications (e.g., ITIL, CompTIA A+, Certified Software Asset Manager) are a plus.
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
