IS Technical Specialist - Core Platform Support

This Position reports to:IS Service Owner -Build & Accelerate

In this role, youll help run what runs the world, by taking on meaningful work that drives real impact.

Work model

• Provide day-to-day technical support to DevOps teams, diagnosing and resolving platform issues.
• Develop and maintain automation scripts and tool integrations to streamline platform workflows.
• Document best practices, runbooks, and operate knowledge-sharing sessions.
• Collaborate on proof-of-concepts for new platform components and tooling enhancements.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role

• Strong hands-on experience (3+ years) with CI/CD tooling (Jenkins, GitLab CI, or GitHub Actions).
• Proficient in scripting and automation (Python, Bash, or PowerShell).
• Familiarity with containerization and orchestration (Docker, Kubernetes).
• Working knowledge of cloud platforms and AI (AWS, Azure, or GCP) and infrastructure as code (Terraform, CloudFormation).
• Excellent troubleshooting skills with monitoring/observability stacks (Prometheus/Grafana, ELK).
• Effective communicator and trainer, passionate about documentation and knowledge transfer.