Investigations Specialist

Customer Support Executive (Investigation Specialist)

Location: Pune

Job Responsibilities

• Extensive web search, public registry, Company website etc of UAE region,
• Collecting and entering data on COS, verifying documents, and delivering reports to the clients.
• Responsibility to manage new projects for specific clients and deliver the reports.
• Preparation of financial statements and assessment of company’s financial strength. Responsible for handling client queries and emails.
• Making sure to deliver quality reports within TAT.
• Outbound calls to UAE customers/companies to collect data for Business Information Reports.

Qualifications:

• Graduate/Postgraduate in Commerce stream.
• 1 to 4 years’ experience of working in a multinational BPO / KPO units
• Must have worked in an international functional team.

Desired Skills

• Communication – Excellent communication: Speaking, Reading & Writing.
• Experience in Microsoft Office tools (Word, Excel)
• Intermediate knowledge in financial information of a company
• Customer obsession.
• Results driven.