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International voice process - Technical support - US process

1 - 4 years

3 - 5 Lacs

Hyderabad

Posted:1 week ago| Platform: Naukri logo

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Skills Required

Technical Support International Voice International Technical Support Technical Voice Process International Voice Process International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Candidate Should have work experience in International Markets (US/UK/EU) Receive incoming calls from Client Community and provide first level support while following policies and procedures. Research, resolve, and respond to questions received via telephone calls, emails , and callbacks in a timely manner, in accordance with standards Escalate problems to appropriate individual/group based on established guidelines and procedures Troubleshoot, analyze and resolve customer concerns. Preferred candidate profile Any Graduate/ Diploma 1 to 4 years in a service desk environment. One way cab will be provided. Should have excellent communication skill Notice period - ONLY Immediate joiners preferred Should have min' 1yr of technical voice support experience Only male candidates can apply. Note : If you are Interested, please share your updated resume to this number - Lilavathi HR 9840347647

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IT Services and IT Consulting

Troy Michigan

10001 Employees

254 Jobs

    Key People

  • Parmeswar S. D.

    Chief Executive Officer

  • Devendra S. Budholiya

    Chief Operations Officer

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