International voice process sales executive

1 - 5 years

2 - 3 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Handle inbound and outbound calls for sales purposes.
  • Engage with international clients and provide them with product/services information.
  • Identify customer needs and offer tailored solutions to drive sales.
  • Achieve sales targets and KPIs set by the company.
  • Follow up with leads and existing clients to ensure continuous business opportunities.
  • Maintain high customer satisfaction levels while meeting the performance and sales targets.
  • Provide exceptional customer support and resolve any queries or issues professionally.
  • Update customer information and sales activities in the system accurately.
  • Stay updated on the latest product/service information to effectively pitch to clients.

Skills and Qualifications

  • Experience

    : At least 6 months of experience in an International Voice Process (sales preferred).
  • Communication

    : Excellent verbal and written communication skills with a strong command of English.
  • Sales Orientation

    : Proven track record in sales, customer handling, or related experience.
  • Adaptability

    : Ability to work in night shifts and handle international clients across different time zones.
  • Tech-Savvy

    : Familiar with CRM systems and the use of technology to track and improve sales performance.
  • Problem-Solving

    : Strong problem-solving skills and ability to handle customer objections effectively.

Additional Information

  • Shift Timings

    : Full night shifts, which may vary depending on the international market.
  • Benefits

    :
    • Two-way cab

      to and from the office.
    • Competitive salary with performance-based incentives.
    • Health and wellness benefits (if applicable).
    • Training and development opportunities.

Preferred candidate profile

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