International voice process Professional

0 - 3 years

0 - 3 Lacs

Posted:1 month ago| Platform: Foundit logo

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On-site

Job Type

Full Time

Job Description

Role Responsibilities: Communicate effectively in English and one regional language (Kannada, Assamese, Punjabi) Handle customer inquiries with a professional and customer-first approach Address and resolve queries across voice and chat platforms Adapt to rotational shifts as per process requirements Key Deliverables: Ensure high customer satisfaction across all communication channels Maintain accuracy and professionalism in all interactions Provide timely resolutions to customer concerns Support retention through quality service and engagement

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