International Voice Process Expert: US Banking Cards Account

1 - 4 years

3 - 6 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled International Voice Process Expert with 4 to 9 years of experience to join our team in the IT Service & Consulting industry. The ideal candidate will have expertise in US Banking Cards Account and excellent communication skills.

Roles and Responsibility
  • Handle customer inquiries and resolve issues related to US Banking Cards Account.
  • Provide exceptional customer service and ensure satisfaction.
  • Collaborate with internal teams to resolve complex issues.
  • Maintain accurate records of customer interactions and transactions.
  • Stay updated with industry trends and developments in US Banking Cards Account.
  • Identify opportunities to upsell and cross-sell products or services.
Job Requirements
  • Minimum 4 years of experience in international voice process, preferably in US Banking Cards Account.
  • Strong knowledge of US Banking Cards Account and related processes.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong analytical and critical thinking skills.
  • Experience working with customers from diverse backgrounds and cultures.

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