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Movate Technologies
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International Voice/ Chat Process Executive

International Voice/ Chat Process Executive

Movate Technologies

1 - 6 years

3 - 4 Lacs

Chennai

Posted:3 months ago| Platform:

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Skills Required

International Voice Process Networking Technical Support International Technical Support Technical Voice Process Network Troubleshooting International Voice CCNA International Chat Process Us Voice Process Technical Troubleshooting International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring for Voice /Chat Support role (International Process) Must Have Min 1 year of International Voice/ Chat experience Designation : Engineer Shift : Flexible to work in Rotational Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Immediate joiners Preferred Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers through various channels such as chat, email, and web chat. Troubleshoot and resolve customer issues related to software products in an efficient manner. Utilize problem-solving skills to identify root causes of problems and implement solutions. Collaborate with internal teams to escalate complex issues when necessary. Maintain accurate records of customer interactions using CRM software. Provide technical support to customers through various channels such as chat, email, and web chat. Please share your updated resumes to ( karunya.marimuthu@movate.com )

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Movate Technologies

www.movate.com

Information Technology and Services

Fayetteville

501-1000 Employees

122 Jobs

Key People

Krish Muralidharan

CEO
Meera Kumar

Chief Operating Officer

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International Voice/ Chat Process Executive

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International Voice/ Chat Process Executive

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