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2.0 - 7.0 years
1 - 4 Lacs
Coimbatore
Work from Office
Responsibilities: * Manage corporate travel from booking flights & hotels to creating itineraries. * Provide exceptional customer service throughout the journey. * Coordinate international ticketing and holiday packages. Free meal Travel allowance Food allowance
Posted 1 month ago
3.0 - 8.0 years
8 - 11 Lacs
Bengaluru
Work from Office
Job Summary : Together, lets innovate, build competitive advantage, improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, with the following initiatives. Roles and Responsibilities: Deliver sourcing and procurement engagements in the areas of strategic cost reduction, sourcing optimization, procurement transformation, including but not limited to- Define and execute sourcing optimization initiatives such as indirect sourcing and cost take-out, direct sourcing and should-cost modeling, category management, and so on. Identify, evaluate and prioritize sourcing opportunities through in-depth spend analysis, market research, and so on. Work collaboratively with other team members to identify key insights and profit-growth opportunities Implement and execute ideas, capturing tangible improvement to the bottom line Support execution of various stages of strategic cost reduction, zero based budgeting and operations value transformation programs. Support in business development activities such as responding to proposal requests, conducting roadshows. Qualification Professional and Technical Skills MBA from Tier-1 B Schools and BE/BTech from Tier-1 engineering institutes Good understanding of sourcing and procurement fundamentals coupled with atleast 3 years of consulting and industry experience in sourcing and procurement across one or more of the following:strategic cost reduction, sourcing optimization, procurement transformation. Experience in a consulting firm and global exposure is desirable. Excellent data analytics and data interpretation and presentation skills
Posted 1 month ago
2.0 - 6.0 years
2 - 5 Lacs
Chennai
Work from Office
We are looking for a smart, detail-oriented ticketing and tour management executive to join our team. Responsibilities would include: Issuing fresh tickets and creating reservations Reissue and revalidation of tickets Rate negotiations for group bookings and hotel reservations Process bookings with hotels and transport vendors Maintaining accuracy of information given and documented Adhering to standard operating procedures required by the process Candidate requirements: Working knowledge of any GDS (Amadeus, Sabre, Galileo, Worldspan etc.) Excellent spoken written English communication Good communication skills to enable effective communication with travel partners Sound knowledge of MS Office Certification in IATA or travel tourism will be an advantage Day job only. No shifts.
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
Mumbai, Mumbai Suburban
Work from Office
Job Description Travel Consultant-Ticketing & Reservations Goal is to enhance satisfaction and acquire an expanding and dedicated clientele. Responsibility 1. Issuing air tickets for Corporate & Retail customers 2. Monitor and manage GDS queues as individual queues to keep a tab on PNRS with schedule change or cancelled message from the airline 3. Share details (reservation slip) of all manual tickets issued with billing Team before end of day 4. Ensure and check possibility of up sell or better ticketing option or possibility of reselling in lower class for profits before issuance 5. Provide excellent support to in-house & team for queries related to fare, ticketing, fare rules, cancellations rule 6. Ensure 100% quality checks is done before tickets are issued to ensure there is no error, avoiding any loss to the company 7. Liaise with Airline on any special request like extra seats, meal request or any relevant request Attributes Minimum 1-5 years of experience in issuing and reissuing tickets of FCC & LCC s Knowledge of manual fare shell creation would be an added advantage. Should be a good team player in achieving desired growth of the organisation & team Excellent communication skills and good customer service skills Willingness to work under shift timing.
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Responsibilities: Manage travel itineraries from start to finish Ensure timely visa processing and documentation Provide exceptional customer service throughout journey Coordinate outbound tours with tour operators Over time allowance
Posted 1 month ago
4.0 - 9.0 years
5 - 12 Lacs
Bengaluru, Delhi / NCR
Work from Office
At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is central to this mission! As a member of our quickly growing Global Operations and Service team, you will be responsible for directly supporting our users travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! What Youll Do: Assist our travellers with best-in-class travel support through multiple contact channels: chat, call and email. Maintain extensive supplier, destination and system knowledge. Make quick and accurate analyses of customer needs, persona and level of urgency. Provide accurate information for hotel, flight, car and rail bookings, as required Support users with self-service of the Navan platform and app where possible. Respond to customers within SLA expectations and requirements. Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes. Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes. Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. Adhere to attendance policy and complete all assigned training. Meet individual performance metrics in support of the organization and company business objectives. What We’re Looking For: 4+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level - MANDATORY REQUIREMENT IATA accreditation (WWAFT/WAII/BA2) Customer Service experience within a contact center or customer facing role. Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform. Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible. An empathetic disposition with the ability to maintain a professional attitude at all times An independent thinker who is able to use available resources to troubleshoot issues and resolve customer inquiries. A skilled communicator with excellent verbal and written communication A team player who thrives in collaborating, giving and receiving feedback and lifting others up An interest in travel with a basic understanding of world geography
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Gurugram
Work from Office
We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. - Provide delightful customer experience through back end services - Solving customer queries on baggage Graduate + Fresher HR - 76797 91688 Required Candidate profile - Excellent communication skills - Immediate Joiner - Salary - Upto 30k + Incentive - Should be flexible in 24*7 shifts. Promising career progression Best in industry compensation Transport facility
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Kolkata, Rajarhat, New Town
Work from Office
Mega Walk in Drive is Going for Global Leading Travel Brand Process - International Travel Process (Hotels & Airlines Process) Call & WhatsApp No: 6296317938 | 9147047911 | 9147047910 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 6296317938 9147047911 9147047910 "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Noida, Delhi / NCR
Work from Office
Req. 20 Spanish travel Sales Agents Min.1 Yr Exp. Must. 5 days Working Salary -No Bar Lucrative Incentives Google campaign call Exp .must Location- Noida 63 Cab /Cab Allowance Night Shifts Co- Rakhi Baisla 8053320016
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
About the Role: As an International Customer Service Consultant at Client based in the Gurgaon office, you will be responsible for assisting premium & International customers. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through our client platform various international platforms and other meta-search engine For More Details Please connect with our recruitment team : 7678572840 Role & responsibilities: Multi-Regional Customer Support: Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls. Customized Travel and Accommodation Planning: Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication: Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution: Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management: Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability: Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge: Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of our client portal. Feedback Collection and Analysis: Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Preferred candidate profile: Experience: At least 1-10 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification: HS or Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills: Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills: Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills: Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency: Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity: Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility: Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail: High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus: A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.
Posted 1 month ago
4.0 - 8.0 years
2 - 4 Lacs
Noida, Mumbai (All Areas)
Work from Office
Requirements:- Minimum 4-5 years experience in Travel & tours (Inbound/outbound) Good communication skills Must have handled educational tours (Domestic/International) Good Analytical & negotiation skills Responsibilities:- Proposing Itinerary for student tours Domestic / International Planning and executing total tour program requested / suggested by schools Negotiating with Travel agents / Airlines or Tour Operators for Ticketing (Air/ Rail/Bus) for students Negotiating with Hotels for best possible accommodation and rates Identifying local tour operators and negotiating Responsible for end to end tour planning and execution In addition to the core responsibilities the talent will also be assisting reporting manager for coordinating with the schools on various front as per the need.
Posted 1 month ago
1.0 - 2.0 years
1 - 4 Lacs
Mohali
Work from Office
Responsibilities: * Manage international air ticket bookings using Amadeus, Galileo & Sabre GDS systems. * Provide exceptional customer service throughout the travel process. Food allowance Office cab/shuttle Annual bonus Performance bonus
Posted 1 month ago
4.0 - 9.0 years
5 - 10 Lacs
Chennai
Work from Office
Purpose of Job: To plan and organize the operations of travel and its related activities. Accountabilities, responsibilities and main Duties: TRAVEL Handle all travel arrangements such as visa, lodging, and flight booking for global location employees. Plan all travel accommodations and itineraries Provide advice on travel documents, insurance, Visa regulations. Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms Ensure compliance in all aspects of travel procedure Help resolve staffs travel issues Researching travel deals and evaluating prices and services Analyzing and preparing reports on travel spend.
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
Chennai
Work from Office
SUMMARY Hiring: Travel Process Executive (Expedia GDS & Amadeus), Salary upto 5.50 LPA Location: Chennai (Relocation Benefits Included) Requirements Education: Any Undergraduate / Graduate Experience: Minimum 1.5+ years in a Travel Process Tools: Must have working knowledge of GDS tools Amadeus / Sabre / Galileo Domain: Background in Ticketing / Reservation / Travel Customer Support Benefits Transport Allowance: One-way: 1,750/month Two-way: 3,500/month Additional Perks Flight Ticket Reimbursement (for relocation) 14 Days Company Accommodation (on joining)
Posted 1 month ago
2.0 - 4.0 years
2 - 5 Lacs
Noida
Work from Office
Role & responsibilities We are seeking energetic, passionate and enthusiastic person for Ticketing department. Suitable candidate should have the expertise to perform ticket issuance , re issuance , cancellation, refunds , customer support via chat or call and resolve all client issues with exceptional customer service skills. Good knowledge of GDS like Galileo must and Amedeus will be expected from all candidates. Preferred candidate profile We are looking for candidates with good english written and verbal communication skills and excellent interpersonal skills.
Posted 1 month ago
1.0 - 3.0 years
1 - 2 Lacs
Chennai
Work from Office
Responsibilities: * Manage air ticket bookings using Galileo & Amadeus systems. * Provide exceptional customer service throughout travel process. * Execute domestic & international ticket sales via GDS platforms. Performance bonus
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
Mumbai
Work from Office
TLDR; Manage, Curate & Produce bar-raising social travel experiences for groups. (Hotels, Flights, Experiences/Activities, Food) The longer version Travel is core to the Experience Co. business & our members are some of the dynamic professionals & talent in the country. Think Director at Netflix, Design Lead at Meta, Emmy award winning artists, International Art Project founders and beyond. As an Experience & Production Manager at Experience Co., youll be at the forefront of creating immersive experiences for a community of founders, creators, leaders, rebels, and misfits. This role demands both creative vision and operational finesse to produce extraordinary residencies across the world, from Japan to South Africa. At Experience Co. you will be involved in various aspects of experience design, planning, bookings, coordination and inventory management, budgets & building strategic partnerships. Key Responsibilities: As part of this role, you will be curating experiences in different countries across the world, curating food menus for our residencies, identifying top neighbourhoods, researching about party spots, activities & experiences that delight in culture & creative cities across the world. You'll get to curate life-altering experiences for a community of founders, creators, leaders, rebels, artists, designers, corporate misfits & beyond. You will be directly working with the production team on destinations like Japan, Spain, Iceland, Kazakhstan, South Africa, etc. You will get to manage budgets, negotiate with vendors, coordinate timings & outcomes with vendors all while prioritising resident experience on our trips. You will be working in a dynamic, yet remote environment, and can expect a startup energy through and through, where execution is the focus. In this role, you will get to use both your left & right brain, and dance between both to launch, produce, curate experiences across the world Youd be a great fit if you You know what is Get your Guide, Airbnb Experiences, Viator You are usually the one ordering food for the table in a restaurant You are a natural problem solver & negotiator You have a grip on situations even when they seem out of control and can communicate challenges & updates flawlessly You can multi-task and bring your own productivity system to the role You are an effortless communicator & collaborator, and find it easy to work with people across all levels You are great at onboarding vendors, building long term relationships & cracking win-win partnerships You are passionate about curating, producing bar-raising travel experiences Organisation Structure This role will report directly to the Head of Travel & Experiences
Posted 1 month ago
0.0 - 4.0 years
2 - 3 Lacs
Panchkula
Work from Office
We are looking for a high-performing Travel Specialist / Sr. Travel Specialist to help us meet our customer acquisition and revenue growth tasks by keeping our company competitive and innovative. You will be responsible for selling and up selling to new and existing clients and providing excellent Customer service in support of organizations sales & revenue goals. Skills Required : Outstanding English written & verbal skills, Basic Computer knowledge is must Responsibilities : Achieve growth and hit assigned tasks successfully Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Understand all new products and their roles that the organization launches. Managing Sales and Marketing, and pitch the individual as well as corporate clients across the world for International & Domestic Holiday packages. Specialists need to communicate with Vendors/Suppliers across the world for the best rates & services for the travelers. Specialists have to prepare quotations/itinerary for the travel based on the requirement which will be converse over Email and if required telephonically over the phone (provided by the company). Requirements Successful previous experience as a sales representative or sales executive is a plus Experience in Travel Industry is a plus Committed to continuous education through workshops, seminars and conferences Creative, problem solver with ability and experience understanding needs of customers and delivering solutions. Should be able to handle multiple priorities when needed without compromising delivery & schedule. Good understanding of difference GDS - Amadeus, Galileo etc along with experience in hotel Suppliers would be a plus. General knowledge of Web / Internet technologies Proven ability to drive the sales process from plan to close Strong business sense and industry expertise Excellent mentoring, coaching and people management skills Organizational and time-management skills
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 6.0 years
1 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for International blended process Salary upto 38,000 CTC Incentives upto 12,000 Work from office Cabs available 5 days working Call or Whatsapp Hamzah @ 78894 76660
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Gurugram
Work from Office
1 Year of customer service Required collecting payment from customer on time Must be okay with targets Handle customer problem with care Candidates for customer service can also apply Required Candidate profile Must have good comms Graduation is a must Knowledge of GDS will be added Advantage Looking for Immediate Joiner Both side cab facility Must be okay with night shift
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Noida
Work from Office
UK TRAVEL CAPTIVE, Noida International Ticketing Voice Process Min 1 of International Travel Experience is must. (Excellent Spoken English Only) Budget up to 4.80 LPA + Shift & Attendance allowance +Incentives +Free Cab Call: 7678209354/7982491015
Posted 1 month ago
9.0 - 14.0 years
0 - 0 Lacs
Nashik
Work from Office
Job Title: Corporate Travel Desk Executive / Sr. Officer Location : Corporate Office, Nashik Role Summary The Corporate Travel Desk Executive will act as the single point of contact for all domestic and international travel requirements of employees across Ashoka Buildcon Limited. This role is responsible for providing end-to-end travel solutions including ticket booking, visa facilitation and travel-related coordination with internal stakeholders and external vendors. Key Responsibilities: Act as a central coordinator for all business travel - domestic and international. Liaise with travel agencies, airlines, embassies, and transport providers to ensure cost-effective and timely arrangements. Handle end-to-end travel arrangements: air ticketing, local transport, foreign exchange, visa processing, and insurance. Maintain updated travel records, documentation, and approvals in accordance with company travel policies. Ensure compliance with internal travel guidelines, cost approvals, and documentation protocols. Coordinate with HR, project sites, and department heads for travel plans and schedules. Manage emergency travel support and last-minute changes in itinerary, including rescheduling and cancellations. Monitor and optimize travel costs, identifying cost-saving opportunities and negotiating corporate rates. Maintain MIS reports on travel activities, expenditures, and budgets. Provide traveler support during their journey for any issues or assistance needed. Qualifications and Skills: Graduate in any discipline; additional certification in travel/tourism/hospitality is an advantage. Minimum 915 years of experience in corporate travel management, preferably in an infrastructure or project-based company. Familiarity with international travel processes including visa and immigration. Strong negotiation skills with travel vendors. Proficiency in MS Office (Excel, Word, Outlook) and travel booking tools. Preferred Attributes: Knowledge of international travel compliance Willingness to occasionally work beyond regular hours in case of urgent travel requirements.
Posted 1 month ago
1.0 - 6.0 years
4 - 6 Lacs
Noida, New Delhi, Gurugram
Work from Office
Handling inbound US calls. Car Rental Process ppc calls Having exp in Car Rental Process voice Call Or Whatsapp Ramya - 8864946771 Required Candidate profile 1 years of experience required Car Rental Process Sound knowledge of International Process Knowledge of the PPC travel sales process Immediate joiners . No Freshers. 8864946771 Perks and benefits Unlimited Incentive Both sided cabs
Posted 1 month ago
1.0 - 6.0 years
5 - 9 Lacs
Noida, New Delhi, Gurugram
Work from Office
Handling inbound US calls and converting them into sales mainly flight & Cruise bookings. PPC Calls exp Having exp in changing dates, refunds, and schedule changes ppc calls. Call Or Whatsapp Ramya - 8864946771 Required Candidate profile 1 years of experience required in handing ppc calls for flight Sound knowledge of International Flight fares. Knowledge of the ppc travel sales process Immediate joiners . No Freshers. 8864946771 Perks and benefits Unlimited Incentive Both sided cabs
Posted 1 month ago
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