International Sales Account Manager

You will be working at OneXtel, a leading business communication solutions company with a focus on integrated express telecommunication. With over Ten+ years of experience, the company specializes in developing dynamic products and services to drive scalable customer engagement, helping clients build brand loyalty even in saturated marketplaces. OneXtel's 300+ clientele is a testament to its expertise in enhancing business-customer connectivity. **Main Duties and Responsibilities:** - Manage Global Key Accounts efficiently. - Identify, evaluate, and onboard new voice carriers to diversify the portfolio. - Maintain strong relationships with existing carriers and establish strategic partnerships. - Act as the main point of contact for carrier-related queries, issues, and negotiations. - Perform Business Case Analysis, manage, review, and finalize NDAs, contracts, and bilateral commercial agreements. - Handle multiple carrier accounts daily to reduce buying costs effectively. - Prioritize tasks to meet deadlines and achieve revenue targets. - Increase revenues and margins in the wholesale voice business. - Negotiate quarterly swap deals, implement, and follow up on execution. - Establish and maintain strong business relationships with wholesale telecom carriers. - Negotiate favorable rates with carriers. - Achieve and exceed sales targets. - Manage all necessary studies, analysis, and cost calculations. **Technical Knowledge:** - Familiarity with telecom protocols such as SIP, SS7, and SMPP. - Understanding of routing platforms and tools for voice and SMS. **Traffic and Quality Management:** - Monitor voice traffic for optimal routing and cost efficiency. - Analyze performance metrics like ASR, ACD, delivery rates, latency to ensure compliance with SLAs. - Collaborate with technical teams to address service quality issues and improve performance. **Main Requirements:** - Bachelor's degree in business administration, MIS, Marketing, Economics, or related field. - 3-5 years of experience in Telecom Carrier Relations Management. - Fluency in English, both spoken and written. - Motivated, goal-oriented, persistent, and skilled negotiator. - Basic understanding and creation of Financial Models and profitability. - Ability to analyze cost variances and trends. - Proficient in all aspects of Microsoft Office applications. - Exceptional negotiation, problem-solving, and analytical skills. - Excellent communication skills, both verbal and written. - Ability to work in a fast-paced environment.,