International Sales Account Manager OneXtel

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Telecom Carrier Relations Manager at OneXtel, you will play a crucial role in managing global key accounts, identifying and onboarding new voice carriers, and maintaining strong relationships with existing carriers. You will be responsible for conducting business case analysis, negotiating contracts, and increasing revenues and margins in the wholesale voice business. Your technical knowledge will be put to use as you work with various telecom protocols such as SIP, SS7, and SMPP, and ensure optimal routing and cost efficiency for voice traffic. Monitoring performance metrics and collaborating with technical teams to address service quality issues will also be part of your responsibilities. To be successful in this role, you must have a Bachelor's degree in business administration or a related field, along with 3-5 years of experience in Telecom Carrier Relations Management. Fluency in English, strong negotiation skills, and proficiency in Microsoft Office applications are essential. Your ability to analyze cost variances, create financial models, and meet sales targets will be key to achieving success in this fast-paced environment. If you are a motivated, goal-oriented individual with exceptional communication skills and a knack for problem-solving and analytical thinking, we invite you to join our team at OneXtel and contribute to our continued success in the business communication solutions industry.,

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International Sales Account Manager OneXtel

3.0 - 5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

About OneXtel: With experience of over Ten+ years and counting, OneXtel is a leading business communication solutions company with a core focus on integrated express telecommunication. We specialize in developing dynamic products and services that drive scalable customer engagement for our clients, thereby helping them build brand loyalty to grow their business even in saturated marketplaces. Our 300+ strong clientele is a testament to our expertise in enhancing business-customer connectivity which organically translates our products into one of the strongest touchpoints for our clients' brands. Main Duties and Responsibilities Manages Global Key Accounts Identify, evaluate, and onboard new voice carriers to diversify the portfolio. Maintain strong relationships with existing carriers and establish strategic partnerships. Act as the main point of contact for carrier-related queries, issues, and negotiations. Performs Business Case Analysis; manages, reviews and finalizes NDAs, contracts and bilateral commercial agreements associated with wholesale, international and carrier relations business Capable of handling multiple carrier accounts day to day to reduce the buying cost. Prioritization skills to meet deadlines and achieve revenue targets. Increases revenues and margins in the wholesale voice business Negotiates quarterly swap deals, implements, and follows up on execution Establishes and maintains strong business relationships with wholesale telecom carriers (customers & suppliers) Negotiates favourable rates with carriers Achieves and exceeds sales targets Manages all necessary studies, analysis and cost calculations Work with finance teams to optimize cash flow and manage payment cycles. Technical Knowledge Familiarity with telecom protocols such as SIP, SS7, and SMPP. Understanding of routing platforms and tools for voice and SMS. Traffic and Quality Management Monitor voice traffic to ensure optimal routing and cost efficiency. Analyze performance metrics (e.g., ASR, ACD, delivery rates, latency) and ensure compliance with SLAs. Collaborate with technical teams to address service quality issues and improve performance. Main Requirements Bachelor&aposs degree in business administration, MIS, Marketing, Economics or related field. 3-5 years experience in Telecom Carrier Relations Management. Fluency in English, both spoken and written. Motivated, goal oriented, persistent and a skilled negotiator Basic understanding and creation of Financial Models and profitability Ability to analyze cost variances and trends Proficient in all aspects of Microsoft Office applications. Exceptional negotiation, problem solving and analytical skills. Excellent communications skills, both verbal and written. Ability to work in a fast paced environment. Show more Show less

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