International Key Accounts Manager - AM

Key Responsibilities

• - Develop and implement the e-commerce strategy to achieve revenue and growth

targets.

• - Identify and prioritize new market opportunities, partnerships, and platforms to

expand global presence.

• - Collaborate with marketing, sales, and product teams to localize the product offering,

pricing, and promotions.

• - Manage operations on key international marketplaces (Amazon, Walmart, etc.).
• - Optimize product listings (titles, descriptions, images, keywords) for better visibility

and conversion.

• - Build and maintain relationships with platform account Junior Managers to

leverage promotional opportunities.

• - Monitor key performance indicators (KPIs) such as conversion rate, ACOS, ROAS,

traffic, and sales to drive continuous improvement.

• - Utilize data analytics tools to identify trends, customer preferences, and areas for

improvement.

• - Implement A/B testing on product pages, pricing strategies, and promotions to

maximize ROI.

• - Work with the supply chain team to ensure accurate forecasting, stock levels, and

timely replenishment across global warehouses.

• - Manage cross-border logistics, ensuring compliance with international trade

regulations, duties, and taxes.

• - Ensure a seamless and localized customer experience, from browsing to post-purchase

support.

• - Monitor and respond to customer reviews and feedback on various platforms.
• - Implement loyalty programs and initiatives to improve customer retention and repeat

purchase rate.

• - Oversee translation, currency, and cultural adaptation of the website and product

content.

Key Requirements

Education

Bachelors degree in Business, Marketing, E-commerce, or a related field. A Masters degree

is a plus.

Experience

3-5 years of experience in e-commerce management with international exposure.

Proven track record of managing international e-commerce platforms and driving revenue

growth.

Experience working with Amazon (Global Selling), Walmart, and other international

marketplaces.

Skills & Competencies

• - Strong understanding of international e-commerce dynamics, cross-border trade, and

digital marketing.

• - Excellent analytical skills with the ability to interpret data and make data-driven

decisions.

• - Proficient in tools like Google Analytics, Amazon Seller Central, advertising platforms,

and Excel.

• - Strong project management skills and the ability to work cross-functionally.

• - Exceptional communication and negotiation skills.

• - Ability to adapt to different markets, cultures, and business practices.

Preferred Qualifications

• - Experience working with logistics partners and understanding cross-border shipping

regulations.

• - Familiarity with international tax laws, import/export duties, and VAT/GST

requirements.

• - Knowledge of multi-language SEO and international payment systems.