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- 5 years

3 - 4 Lacs

Hyderabad, Pune

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Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- hyderabad, pune Process -- INTERNATIONAL Customer Support Voice Eligibility:- UG/Graduates Freshers and Exp both can apply Salary :- Up to 4.75LPA Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . Vanshika- 9628373762 Areesha- 9628373763 Divya -- 9821182650 Siya -- 7565006262 Reba-9628373764 Thanks & Regards, AREESHA HR Team KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse

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1 - 6 years

1 - 3 Lacs

Noida

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Open Roles & Responsibilities:1. Logistics Executive Responsibilities: Coordinate shipments and monitor tracking. Communicate with clients, vendors, and transporters. Manage logistics documentation and system updates. Resolve delivery-related issues quickly and effectively. 2. Team Leader Logistics Responsibilities: Supervise and mentor a team of logistics executives. Allocate tasks and ensure process SLAs are met. Handle escalations and collaborate with stakeholders. Conduct performance reviews and process improvements. 3. Quality Analyst Logistics Responsibilities: Perform quality audits on calls and backend operations. Identify gaps and provide actionable feedback. Generate quality reports and ensure SOP adherence. Work closely with the operations team for process improvement. Education: Graduation Experience: Minimum 1 year in a logistics-based BPO environment( Preferred ) or with a premium e-commerce campaign Skill Set: B2 level communication Process Type: Blended Voice, Email & Chat Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (window: 7 PM 6 AM) Process Operating Hours: 8:30 AM to 8:30 PM Associate Salary (minimum 9months Exp) 2.4 LPA Logistics Exp (minimum 9months Exp - 3.2 LPA HR Round Operations Round (Panel details to be shared) Versant Round Client Round (If applicable) Offer Rollout Interested candidate can share their CVs at Milki.bisht@nlbtech.in call for more info - 9151206474

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- 5 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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Greetings from KVC CONSULTANTS LTD. We are looking for Graduate Freshers interested to work in voice process for ITES Company based out of Gurgaon and Noida Job Description: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: Graduate fresher - Good communication skills Compensation: Upto Rs 2.45 to 3.50 LPA Shift: 24*7 Work Days: 5 days working with 2 days rotational offs Job location :Gurgaon To get your telephonic interviews scheduled kindly reach out to our respective HR's Khushi- 80851 24583 Ayushi- 86022 79217 #NO PLACEMENT CAHRGES# Regards, Eshu HR team KVC CONSULTANTS LTD

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- 2 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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Greetings from KVC CONSULTANTS LTD. We are looking for Graduate Freshers interested to work in Non voice Chat process for ITES Company based out of Gurgaon and Noida Job Description: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: Graduate fresher - Good communication skills Compensation: Upto Rs 2.45 to 3.50 LPA Shift: 24*7 Work Days: 5 days working with 2 days rotational offs Job location :Gurgaon To get your telephonic interviews scheduled kindly reach out to our respective HR's Smriti : 9821182651 Mehvish : 9628373766 Simran : 9821182647 #NO PLACEMENT CAHRGES# Regards, Simran Kaur HR team KVC CONSULTANTS LTD

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1 - 6 years

4 - 7 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

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Exp-1 to 5 years only chemical industry location - Mumbai. Domestic & International Export marketing , speciality in chemicals, specific industry: lubricants/coating Develop and implement strategic sales plans to achieve or exceed sales targets. Required Candidate profile sales reports, forecasts, and performance metrics for management review. Prepare regular sales reports,forecasts, performance metrics for management review.

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1 - 4 years

2 - 4 Lacs

Pune, Bengaluru

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Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS Salary Structure : Rs 4lpa for 1+ years of experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages.Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH OUR RESUME . AREESHA-9628373763 DIVYA-9821182650 VANSHIKA-9628373762 REBA-9628373764 SIYA-7565006262

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5 - 10 years

18 - 30 Lacs

Guntur

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Hi, We Have Job opportunity with Leading Food Processed Company for Export Sales manager(Processed fruits), Guntur Location. Position: Export Sales Manager(Processed fruits) Location: Guntur Department: Sales General Description The Export Sales Manager is responsible for developing and executing export sales strategies to expand the company's presence in international markets. This role involves managing relationships with global clients, overseeing export operations, ensuring compliance with trade regulations, internal SOPs and achieving revenue targets. The Export Sales Manager will also lead a team and coordinate with other departments to ensure smooth sales operations. Roles & Responsibilities 1. Business Development & Sales Growth: • Develop and implement strategic sales plans to drive export growth. • Identify new business opportunities in international markets. • Build and maintain strong relationships with key buyers and agents. • Lead negotiations for contracts, pricing, and long-term agreements. • Conduct market research to understand industry trends, customer preferences, and competitor activities. 2. Client Relationship Management • Serve as the primary point of contact for international clients. • Provide excellent customer service and resolve issues efficiently. • Ensure strong after-sales support and customer satisfaction. • Organize and attend international trade fairs, exhibitions, and networking events. 3. Export Operations: • Ensure compliance with international trade laws, tariffs, and export regulations. • Coordinate with freight forwarders and customs brokers for seamless deliveries. • Work closely with marketing, logistics, and finance departments to ensure alignment. 4. Financial & Reporting Responsibilities • Monitor sales performance and profitability of export markets. • Provide regular sales reports, forecasts, and market insights to senior management. • Analyse pricing strategies and adjust based on market conditions. If interested, kindly send your updated resume on whatsapp @ 7015954549 with the below details 1. Current CTC: 2. Expected CTC: 3. Notice Period: 4. Current Location: 5. Preferred Location: 6. Total Experience: 7. Relevant Experience in Sales: 8. Relevant Experience in Export Operations: 8. Relevant Experience in Processed Fruits: 9. Relevant Experience in F&V: 10. Current company: 11. Qualification: 12. Reason for change: Regards Shweta Gupta shweta@avaniconsulting.com

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1 - 4 years

3 - 4 Lacs

Delhi NCR, Noida

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Role & Responsibilities Business Solution is a dedicated business-to-business sales channel serving customers in the Business space. Inbound/Web, LPOS and Revenue Assurance for Sales, Order Entry and Loyalty and Retention. Performing outbound calling to new and existing customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about. Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Required Candidate Profile:- Qualification : UG, Graduate, Post Graduates can apply Minimum 1 yr of experience is required in Inside sales/B2B Sales/Outbound Sales(B2C). Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Perks and Benefits:- Salary: Upto 4.75 LPA(36k inhand) Medicare Facility(free online consultation with Doc) Free pick up and drop facility will be provided within 35 Kms range

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8 - 13 years

10 - 20 Lacs

Bengaluru, Mumbai (All Areas)

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Hello, Hiring for an Excellent opportunity for a reputed BPO. Note: No Work from Home No Hybrid Read in detail about the opportunity to avoid confusion. Location : Mumbai Senior Manager Training Exp in Domestic BPO is Mandatory Must have handled a larger span of control. Candidates who are Managers with 2+ years can apply for the SM Role. Preferred only a 30-day notice Senior Manager Quality or Director Quality Exp in Domestic BPO is mandatory Must have handled a larger span of control. Candidates who are Managers with 2+ years can apply for the SM Role and candidates who are SM 2+ years can apply for Director role. Preferred only a 30-day notice Bangalore Manager Quality Must be from International Voice Exp only Mandatory to have experience in International Banking or Fintech. NO DOMESTIC BANKING. CTC Up to 18 Lakhs 24*7 Shift, 5 Days working. Interested candidates, kindly share your profile on WhatsApp on 9673711611 Share details below along with your CV. Position applying for Location applying for Full Name Contact NO Email ID Current company Current Designation Current CTC Expected CTC Notice period Highest Qualification Total years of experience in BPO

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- 1 years

2 - 2 Lacs

Hyderabad

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Required Skills Any Graduation/PG Good Comms Typing 25 wpm Flexible Preferable Male 5 Day US process Immediate Joiners Salary: 18,500 to 20,700 pm with variables HR-Ashwini M: 7331149672 | 7893833387

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1 - 5 years

3 - 5 Lacs

Bengaluru

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Greetings, Job Role : Technical Support Executive (Voice Process) Company Name : M.Phasis ( https://www.mphasis.com) Job Location: Bangalore (Electronic City or Whitefield) Shift : Rotational Shift ( Complete Day shift) Languages : English & Hindi Mandatory Experience : 1 to 5 yrs (Experience in International Voice Process is mandatory) Notice Period : Immediate to 15 days only Interview Rounds : 2 to 3 Mode of Interview : Virtual Mode Skills : Excellent Communication skills , International Voice Support , Knowledge in Desktop & PC troubleshooting, Knowledge in technical process like OS Installation and Hardware. Salary : 5 LPA (Fixed) + 2 LPA (variable) based on the performance Reference is also welcomed. Note: If you have good communication and Technical skills alone apply for the job. Hindi and English language is mandatory and candidate should be in Bangalore location or ready to relocate to Bangalore (Electronic City or Whitefield) Thank you

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2 - 5 years

3 - 5 Lacs

Noida

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Job Description: Job Summary: Jagran Josh is seeking a passionate and knowledgeable Content Creator to develop engaging and informative content primarily focused on international education news, policies, key educational topics, international affairs, and their relevance in the global context. This role will be crucial in informing and engaging a diverse audience interested in understanding the complexities of international education and related historical and policy landscapes. The ideal candidate should be a skilled writer and video creator with a strong background in the education sector and a keen interest in global affairs. Responsibilities: Content Development: Develop and execute content centered on international education news, policies, and relevant educational topics. Conduct in-depth research on current events, policy changes, and educational trends in international contexts. Identify compelling content opportunities that bridge international education with subjects like American history, civics, and global studies. Written Content Creation: Write engaging and informative articles, analyses, blog posts, and videos. Develop content that connects to contemporary international issues and educational practices. Adapt writing style to suit various platforms and audiences, ensuring clarity and cultural sensitivity for an international readership. Incorporate SEO best practices relevant to international education and history-related keywords. Proofread and edit all written content for accuracy, grammar, and style. Video Content Creation: Conceptualize, script, storyboard, shoot, and edit high-quality video content that explains complex topics in international education, analyzes related news and policies in an engaging visual format. Create video content that connects historical narratives with current international educational trends and policies. Manage all aspects of video production, ensuring high-quality visuals, audio, and editing. International Education & Policy Focus: Stay up-to-date on global education news, policy changes, and trends from various countries and international organizations (e.g., NATO, UNESCO, World Bank). Analyze and synthesize information on international education systems, reforms, and challenges. Develop content that compares and contrasts educational policies and practices across different nations. Qualifications: Bachelor's degree in Education, History, International Relations, Journalism, Communications, or a related field. A master's degree is a plus. Minimum of 2-5 years of professional experience in content creation, with a portfolio demonstrating both strong writing and video production skills. Significant experience creating content related to the education industry, with a strong emphasis on international education and/or historical topics (preferably American history). Demonstrated ability to research and analyze complex information related to education policy and historical events. Excellent writing, editing, and proofreading skills. Proficiency in video production, including filming, sound, and editing software. Excellent research, analytical, and critical thinking skills. Strong project management and organizational skills. Excellent communication and collaboration skills. Cultural sensitivity and an understanding of global perspectives. Ability to work independently and manage time effectively.

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1 - 6 years

4 - 7 Lacs

Bengaluru

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Domain: International Voice Process Location: Bangalore CTC: 4 to 7 LPA Experience: Minimum 1 Year into Customer support (International Voice) Qualification: Graduate Shifts: 24/7 (US) Notice: Immediate Nishchay(9875743585) Aman(8306474104)

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1 - 6 years

20 - 35 Lacs

Hyderabad

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SUMMARY Job Summary: Exciting job opportunity as a Staff Nurse in Germany! Key Responsibilities: Providing comprehensive patient care, including personal care and medical attention. Adhering to the medical instructions and orders prescribed by doctors. Maintaining accurate and organized patient case records. Administering medications as per doctor's prescriptions. Ensuring patient comfort and safety by repositioning them regularly. Timeline for Migration: Application to Selection: Not more than 5 days German Language Training: 9-10 months Visa Processing & Departure: 2-3 months Start working in Germany within 12 months! Requirements: Educational Qualification: Bachelor's Degree in Nursing or GNM Experience: Minimum 6 months working experience as a Nurse Citizenship: Indian Age limit: 18 to 35 years Certification: registration Certification from Nursing Council Language: Basic English proficiency required, German knowledge is a plus (we provide German language training!). Clinical Skills: Bed side nursing, patient care, patient assessment and monitoring Even if you don’t meet all requirements, apply now and let our experts assess your eligibility! Benefits: High Salary & Perks: Trainee Nurse Salary: 2,100 to 2,700/month (1,97,000 to 2,54,000 INR/month) Staff Nurse Salary: 2,700/month to 3,500/month (2,54,000 to 3,29,000 INR/month) Career Growth: Advanced Nursing career in Germany with competitive salaries, opportunity to work in the best healthcare system in the world Relocation Support: Visa assistance, accommodation guidance, and on-boarding support provided. German language training to boost your employability International Work Experience: Boost your resume with experience in the most advanced healthcare facilities and International healthcare expertise. Comprehensive Health Insurance: Full medical coverage for under Germany’s healthcare system. Permanent Work Contracts: Long-term stability with retirement benefits and social security. Family Reunification: Bring your spouse and children to Germany once you receive full recognition. Housing Assistance: Support in finding accommodation with potential eligibility for German housing benefits to lower rental costs. Tax Benefits for Families: Receive 255 / INR 24,213 per child as a government child benefit while working in Germany. Path to Citizenship: Become eligible for German permanent residency in 3 years and citizenship in 5 years for long-term security. Limited slots available! Apply now to secure your place in the next batch of skilled Nurses migrating to Germany!

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