1 - 4 years
3 - 6 Lacs
Posted:1 month ago|
Platform:
On-site
Full Time
Resolve International customer queries.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Follow communication procedures, guidelines and policies.
Tech Mahindra Limited
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