International Customer Service Representative

2 - 5 years

3 - 5 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Provide international technical service/support through voice to customers.

  • Demonstrate excellent communication skills.

  • Should have experience and good Technical Knowledge on ISP, router, Modem. networking concepts but candidates should be having inbound Calling experience

  • Troubleshooting different network Device using CLI and GUI.

  • Expertise with monitoring tools

  • Handle L1 troubleshooting on different issues.

  • Handle all issues related to configurations like DHCP, DNS, ARP.

Preferred candidate profile :

  • Must have graduation

  • Good communication

  • Graduate (any) with 18 months of international Networking process experience.


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