Company Description Prints and Signs International, LLC specializes in online printing solutions, delivering customized photo gifts to customers worldwide. Our brand, CanvasChamp, offers high-quality photo products that bring a touch of creativity to your home. We print photos on a variety of surfaces, helping customers create personalized art in an innovative, entertaining, and straightforward manner. Role Description This is a full-time on-site role located in Ahmedabad for an International Customer Service Representative(USA & UK Voice Process). The representative will handle customer inquiries, provide support, ensure customer satisfaction, and enhance the overall customer experience. Daily tasks include responding to customer calls, chats and emails, resolving issues, and maintaining a positive relationship with customers. Qualifications Customer Service Representatives, Customer Support skills Experience in ensuring Customer Satisfaction and Customer Service Skills in enhancing Customer Experience Excellent communication and interpersonal skills Ability to handle multiple tasks and work in a fast-paced environment Bachelor's degree or equivalent experience in customer service or related field Show more Show less
Company Description Prints and Signs International, LLC specializes in online printing solutions, delivering customized photo gifts to customers worldwide. Our brand, CanvasChamp, offers high-quality photo products that bring a touch of creativity to your home. We print photos on a variety of surfaces, helping customers create personalized art in an innovative, entertaining, and straightforward manner. Role Description This is a full-time on-site role located in Ahmedabad for an International Customer Service Representative(USA & UK Voice Process). The representative will handle customer inquiries, provide support, ensure customer satisfaction, and enhance the overall customer experience. Daily tasks include responding to customer calls, chats and emails, resolving issues, and maintaining a positive relationship with customers. Qualifications Customer Service Representatives, Customer Support skills Experience in ensuring Customer Satisfaction and Customer Service Skills in enhancing Customer Experience Excellent communication and interpersonal skills Ability to handle multiple tasks and work in a fast-paced environment Bachelor's degree or equivalent experience in customer service or related field
Job description Company Description Windbridge Concepts Pvt. Ltd. specializes in online printing solutions, delivering customized photo gifts to customers worldwide. Our brand, CanvasChamp, offers high-quality photo products that bring a touch of creativity to your home. We print photos on a variety of surfaces, helping customers create personalized art in an innovative, entertaining, and straightforward manner. Position Summary Windbridge Concepts Pvt. Ltd. is seeking a proactive and detail-oriented HR Generalist to join our growing team. The HR Generalist will play a crucial role in supporting various human resources functions, ensuring the smooth operation of our HR department, and contributing to a positive employee experience. This role requires a strong understanding of HR best practices, excellent communication skills, and the ability to handle confidential information with discretion. Key Responsibilities Recruitment and Onboarding: Assist in the full recruitment life cycle, including job posting, resume screening, scheduling interviews, and conducting initial candidate assessments. Prepare offer letters and conduct pre-employment checks. Facilitate the new employee onboarding process, including conducting new hire orientation and ensuring all necessary paperwork is completed. Maintain and update recruitment tracking systems. Employee Relations: Act as a point of contact for employee queries regarding HR policies, benefits, and general HR matters. Assist in resolving employee grievances and disciplinary issues, ensuring fairness and compliance with company policies and labor laws. Promote a positive work environment and strong employee morale. HR Administration and Compliance: Maintain accurate and up-to-date employee records (both physical and digital) in compliance with company policies and legal requirements. Assist in the preparation and processing of payroll data, including attendance, leave, and other relevant information. Ensure compliance with all applicable labor laws and regulations in India and Gujarat. Prepare various HR reports and analytics as required. Manage employee leave records and attendance management systems. Performance Management: Support the performance appraisal process, including communicating timelines, collecting feedback, and maintaining records. Assist in identifying training and development needs. Compensation and Benefits: Provide support in administering employee benefits programs. Assist with compensation benchmarking and salary reviews as needed. HR Projects and Initiatives: Participate in and support various HR projects and initiatives aimed at improving HR processes and employee engagement. Assist in developing and updating HR policies and procedures. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. 2 and above years of proven experience as an HR Generalist or in a similar HR role. Solid understanding of HR principles, practices, and procedures. Knowledge of Indian labor laws and regulations, particularly those applicable in Gujarat. Proficiency in HRIS (Human Resources Information Systems) and MS Office Suite (Word, Excel, PowerPoint). Excellent communication (written and verbal), interpersonal, and presentation skills. Strong organizational and time management skills with the ability to prioritize multiple tasks. High level of integrity and ability to handle confidential information with discretion. Proactive, detail-oriented, and a strong problem-solver. Ability to work independently and as part of a team. Salary 25K-40K per month
Company Description Windbridge Concepts Pvt. Ltd. specializes in online printing solutions, delivering customized photo gifts to customers worldwide. Our brand, CanvasChamp, offers high-quality photo products that bring a touch of creativity to your home. We print photos on a variety of surfaces, helping customers create personalized art in an innovative, entertaining, and straightforward manner. Role Description This is a full-time, on-site role for an International Sales Representative located in Ahmedabad. The International Sales Representative will be responsible for identifying and pursuing new sales opportunities in global markets, managing customer relationships, converting a targeted percentage of inbound customer inquiries into sales and executing sales strategies. Day-to-day tasks include contacting prospects, presenting products and services, negotiating deals, closing sales, and providing excellent customer service to ensure customer satisfaction and repeat business. Qualifications Sales and negotiation skills Experience in international markets and customer relationship management Excellent verbal and written communication skills Problem-solving and analytical skills Ability to work independently and in a team Bachelor's degree in Business, Marketing, or a related field