0 - 5 years
0 - 2 Lacs
Posted:8 hours ago|
Platform:
Work from Office
Full Time
Details- Location: Ghansoli, Loma IT Park Designation: Executive / Sr. Executive Process: FALCON Sub Process: Customer support voice process Role: "1. Handle inbound calls and provide assistance to postpaid and prepaid customers regarding their account inquiries, billing issues, and service problems. 2. Resolve customer complaints and issues by providing accurate information and offering appropriate solutions in a timely manner. 3. Educate customers on available plans, features, and promotions to enhance their service experience and increase customer satisfaction." Qualification: Hsc / Graduate Shift Timing: 24/7 Shifts Week Off: 2 rotational week off Transport: Cab Facility : After 10pm - Female / Male After 12am
Hexaware Technologies
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