Posted:2 days ago|
Platform:
On-site
Full Time
Role & responsibilities
Handle inbound and outbound calls for insurance- related queries
Explain insurance products to customers and assist them in policy selection
Resolve customer concerns effectively and provide high- quality service
Convert leads into sales (in case of sales profile)
Maintain accurate call logs and CRM records
Meet performance targets and quality standards
Preferred candidate profile
Minimum qualification: 12th pass or Graduate
Excellent verbal communication in Hindi and English
Strong interpersonal skills and convincing power
Customer- centric attitude and willingness to learn
Fresher or prior experience in sales/customer service/BPO preferred
Job Details
Location: Gurugram
Shift Timing: 10:00 AM to 7:00 PM
Working Days: 6 days a week
Week off: 1 rotational off
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