International Chat

As a Gaming Specialist, you will work closely with customers to identify their service-related needs and provide them with the most suitable solutions, ensuring a world-class customer service experience. Your responsibilities will include: - Exceeding expectations in terms of conversation quality, timely responses, and overall customer experience. - Assisting customers with urgent needs and guiding them towards optimal solutions based on their preferences. - Building and maintaining customer knowledge bases to enhance future replies. - Providing appropriate solutions and resolution resources for customer problems. - Being accountable and responsible for your work. - Sharing best practices, learning opportunities, and seeking help when needed. - Conducting unbiased needs assessments and designing relevant activities or projects. - Being a proactive facilitator and seizing opportunities to develop your skills. The ideal candidate for this role would possess the following qualifications: - Fresher graduates with a keen interest in gaming are encouraged to apply. - Minimum of 1 year of gaming experience in customer service. - Preference will be given to individuals with gaming exposure and experience. - Excellent proficiency in the English language. - Flexibility, adaptability, and the ability to improvise in new situations. - UG/Graduates are eligible to apply. - Outstanding communication skills. - Comfortable working in a 24*7 environment with rotational shifts and week offs. In addition to the exciting role and responsibilities, the company offers the following perks and benefits: - Salary range: 3.2 LPA - 4.0 LPA. - Pick and drop facilities. - Medicare facility (free online consultation with doctors). - Medical and life insurance coverage. - Salary range confirmation is pending. Join us as a Gaming Specialist and be a part of our dynamic team that thrives on delivering exceptional customer service in the gaming industry.,