6 Gaming Experience Jobs

As a Gaming Specialist, you will work closely with customers to identify their service-related needs and provide them with the most suitable solutions, ensuring a world-class customer service experience. Your responsibilities will include: - Exceeding expectations in terms of conversation quality, timely responses, and overall customer experience. - Assisting customers with urgent needs and guiding them towards optimal solutions based on their preferences. - Building and maintaining customer knowledge bases to enhance future replies. - Providing appropriate solutions and resolution resources for customer problems. - Being accountable and responsible for your work. - Sharing best practices, l...

Gaming Specialist Job description Roles & Responsibilities Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. Exceed expectations on conversation quality, timeliness of responses and overall customer experience. Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests. Build out customer knowledge bases to speed up and improve future replies. Provides solutions and resolution resources for customer's problems. Be accountable and responsible for the work you have to do Be proactive on sharing best practice and learning but also asking for help when...

As an experienced Game Product Manager at BlackLight, your role will involve the following: - Audit new and live features to ensure exceptional user experience, robust performance, and technical reliability - Craft clear, actionable user stories for feature enhancements and bug resolutions - Identify, track, and prioritize product gaps and defects in live gameplay - Partner with QA to design comprehensive test plans, checklists, and dashboards - Champion user pain points and drive solutions that enhance player satisfaction To excel in this role, you should: - Demonstrate a strong product mindset with the ability to uncover user pain points, understand feature intent, and evaluate from a user...

Job Description: As a member of the International Gaming Chat Process team at TELUS International, your primary responsibility is to work closely with customers to identify their service-related needs and provide them with appropriate solutions while delivering exceptional customer service. You will be expected to exceed expectations in conversation quality, response timeliness, and overall customer experience. Additionally, you will assist customers with urgent needs, guide them towards optimal solutions, and contribute to building customer knowledge bases to enhance future responses. Your role also involves providing solutions and resources to resolve customer problems, being accountable f...

Role Overview: As a member of the DirectX Graphics team at NVIDIA, you will be responsible for developing and maintaining outstanding DirectX Graphics Driver for NVIDIA GPUs. Your focus will be on supporting single GPU system architectures. Your role will involve working on the development of new OS and new chip graphics features, driving quality improvement initiatives to ensure the best possible gaming experience on NVIDIA GPUs, creating graphics and AI-based post-processing features and algorithms for high-end rendering, and developing fundamental stacks and features to integrate AI in graphics. Collaboration with teams across the company to plan and execute software objectives for the te...

As part of the Digital Gaming QA team, you will be responsible for testing platform updates across iGaming products. You will work closely with developers, testers, and tech leads to ensure that every release meets high-quality standards. Your responsibilities will include designing and executing test cases based on update requirements, automating test cases to support future iterations and improve testing efficiency, ensuring full test coverage using advanced test techniques, conducting risk-based testing, troubleshooting and debugging issues, providing detailed insights to the development team, mentoring junior QA team members, collaborating with global teams, participating in release mana...