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International Chat Process || Gurgaon || Technical Support

International Chat Process || Gurgaon || Technical Support

Teleperformance (TP)

0 years

3 Lacs

Gurugram

Posted:1 week ago| Platform:

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Skills Required

Upselling Technical Support International Chat Process Customer Support Chat Support International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Teleperformance!! We have an excellent opportunity for Freshers. Contact Person Name- Saptom Contact Number- 6296528827 Process- International Chat + Upselling Shift- Rotational Working Days- 5 days /week, 2 days rotational week off. Education- Any fresher graduate or HSC Both way cab facilities Only immediate joiners preferred. Roles and Responsibilities Provide technical support to international clients through chat process. Handle customer queries related to software products and services. Offer solutions and upsell relevant products/services when necessary. Maintain accurate records of client interactions using CRM software. Collaborate with internal teams for issue resolution. Desired Candidate Profile 0-1 year of experience in International BPO, Customer Support, or similar industry. Strong communication skills in English (written & spoken). Ability to work on rotational shifts including night shifts. Basic knowledge of computer applications and internet usage.

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Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

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International Chat Process || Gurgaon || Technical Support

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